127 applicants

Company

Original Job Post

Lowe's Companies, Inc. · 2 days ago

Director Customer Marketing & Engagement

Mooresville, NC

Full-time

Hybrid

Director

10+ years exp

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HardwareHome Renovation

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Responsibilities

Guides the prioritization of continuous marketing across DIY and Pro customers to drive incremental sales and margin using data-enabled, omni-channel journeys

Delivers the total annual enterprise revenue and margin targets associated with customer marketing and personalization

Works to influence the effectiveness of Lowe’s DIY and Pro loyalty programs and ensure active customer engagement

Sets audience targets and priorities to grow market share across unique customer journeys

Informs technology requirements to support ongoing vision and scale personalized marketing

Partners with senior leaders to utilize data for key results across customer marketing

Develops and implements results-oriented plans by analyzing data and identifying trends

Leads cross-functional teams with a focus on personalization and CRM

Motivates teams to work across ambiguity and define clarity

Leads customer data analysis to drive sales and margin growth targets

Influences executive team members and builds mutual trust among peers

Establishes strong working relationships with the management team

Identifies developmental needs of team members and coaches for improvement

Creates an engaging and productive climate by empowering others

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Customer MarketingLoyalty MarketingPersonalized Engagement MarketingEcommerceAgileLeadershipProblem-SolvingInfluence

Required

Bachelor's Degree in Marketing, Digital, E-Commerce etc. and 10-12 years Data-driven marketing experience

5-7 Years Leadership experience and expert knowledge of customer marketing including loyalty marketing and personalized engagement marketing

5-7 Years Experience in a large retail environment or ecommerce company that serves Fortune 500 companies

5-7 Years Leading Agile cross-functional teams and initiatives

5-7 Years Demonstrated ability to influence at multiple levels of the organization

Preferred

Master's Degree MBA or other related

Benefits

Benefit programs eligibility: https://talent.lowes.com/us/en/benefits

Company

Lowe's Companies, Inc.

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States.

Founded in 1946

Mooresville, North Carolina, USA

10,001+ employees

https://www.lowes.com

H1B Sponsorship

Lowe's Companies, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (283)

2022 (431)

2021 (292)

2020 (367)