Confidential Jobs · 19 hours ago
Director Digital Product Management
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Responsibilities
Work closely with Product Managers, BAs, and senior leadership to create and maintain a product backlog according to business values, objectives, and feature ROI.
Plan and prioritize product feature backlogs, assist with product vision, roadmap and growth opportunities, and forward-looking innovation projects.
Document product requirements, user stories, defects and others by providing detailed acceptance criteria, descriptions, and definitions and answering questions when additional clarification is needed.
Ensure that the product team has adequate tasks groomed and ready to pull into development.
Assess value, develop use cases, and prioritize features to ensure work focuses on those with maximum value that are aligned with the product strategy.
Take the lead on product release planning, coordination, and training including documentation updates and coordinating education and training for Marketing, Sales, Operations, and Support.
Assist senior leadership team as needed with market research, industry trends, competitive analysis, user research and the maintenance of both tactical and strategic roadmaps.
Verify completion of new features and their readiness to release to customers.
Coordinate beta test efforts and the resulting test feedback.
Use various customer (internal and external) feedback channels to continually drive customer driven enhancements into products.
Work closely with technical sales, support, and engineers to assist in managing and resolving customer escalations as needed.
Conduct surveys, in-person interviews, focus groups to identify highly desired product features or enhancements.
Qualification
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Required
Bachelor’s degree in related field and/or equivalent experience.
Must have proven experience in developing full product lifecycle management systems.
10+ years of IT, Software Development, and Product Manager experience.
Previous experience with Cloud/SaaS-based software products.
Experience with product management in the print and marketing industry.
Strong knowledge of print and marketing KPIs.
SaaS product delivery end-to-end experience.
Strong written and spoken communication skills including ability to effectively present to all levels of an organization, partners, and customers.
Demonstrated ability to coordinate software projects across multiple engineering teams.
Experience managing eCommerce Systems.
Experience managing Print Production Workflow Systems.
Experience working with On-Shore and Off-Shore development teams.
Preferred
Experience with Warehouse Management Systems.
Experience managing Print Production Workflow Systems.
Preferred experience in technology and digital product development, including relevant tools.
Preferred certification in product management coursework or degree.
Preferred Masters Degree in Business Administration.
Certification in product management and/or project management coursework.
Evidence of strong leadership skills and creativity.
Strong communications and interpersonal skills.
Great analytics and problem-solving skills.
Good organization and multitasking abilities.
Keen eye for details.