Compose.ly · 2 days ago

Director of Account Management

United States

Full-time

Remote

Director

7+ years exp

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Hiring Manager

Michael Leonhard

Insider Connection @Compose.ly

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Responsibilities

Work with your team to cultivate strong, long-lasting relationships with clients by understanding their business objectives, industry landscape, and competitive challenges. Act as a trusted advisor, providing strategic guidance and insights to drive client satisfaction and loyalty.

Drive collaboration with clients to develop comprehensive marketing strategies that align with their goals and objectives. Collaborate with the Director of SEO at Compose.ly to identify opportunities to drive growth and success for our clients.

Provide leadership and mentorship to Account Management staff, fostering a collaborative and high-performance work environment. Delegate tasks, set clear objectives, and provide ongoing feedback and support to ensure team success and professional development.

Oversee the end-to-end execution of SEO and content marketing campaigns for our clients, ensuring all deliverables are completed on time, within budget, and to the highest quality standards. Coordinate with internal teams and the client to create an environment where innovative creative ideas can thrive.

Collaborate with Sales and Delivery to hone the service offering and suggest news services that will retain clients.

Manage team quotas, expansion/contraction forecasts, and departmental reporting/dashboards

Client growth potential: Identify and pursue opportunities for organic growth within existing client accounts. Proactively seek out new business opportunities, develop compelling pitches, and participate in presentations to win new clients and expand the agency's client base.

Qualification

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Client ServicesAccount ManagementMarketing StrategiesStrategic ThinkingBusiness GrowthClient Objectives TranslationClient Relationship ManagementBusiness Growth ManagementMarketing PassionSEO KnowledgeProblem-SolvingCommunicationLeadershipTeamworkAdaptability

Required

7+ years of experience in client services/account management with an agency, marketing company, or client-side marketing department. At least 2 years must have been at an agency and in a supervisory role.

Demonstrated track record of successfully managing client relationships and driving business growth.

Strong strategic thinking and analytical skills, with the ability to translate client objectives into actionable marketing strategies.

Excellent communication and presentation skills, with the ability to articulate complex ideas and influence key stakeholders.

Leadership experience, with a proven ability to mentor junior staff and motivate and inspire cross-functional teams.

Ability to thrive in a fast-paced, deadline-driven, start-up-like environment.

Curiosity and/or passion for marketing, content, and search engine optimization (SEO) with a desire to stay up to date on the latest trends and competitive landscape.