Ash Grove Cement Company · 12 hours ago
Director of Customer Solutions (Product Management) - Remote
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Responsibilities
Promote and follow all plant safety guidelines.
Clearly define Ash Grove's value proposition and go-to-market strategy for all customer segments by understanding end-user's needs, enhancing the customers loyalty and aligning with Ash Groves overall strategic goals.
Identify market trends and competitive landscape of all cementitious products to drive continuous improvement in customer solutions product offerings and services.
Collaborate with Ash Grove commercial teams to build and sustain robust relationships with market leaders. Work proactively to identify the markets needs regarding CO2 reduction.
Build the awareness of customers (Ready Mix Suppliers) and the build & design community (Architects, Engineers, Developers, and Owners) to Ash Grove's continuous innovations in SCMs, innovative binders, and blended cements.
Drive the adoption of Ash Grove innovations through education and promotion.
Collaborate with Sapphire to identify, evaluate and source new and traditional SCMs in anticipation of future demand; creating products that align with customer needs and the company's growth objectives.
Partner with the innovation team and commercial teams to commercialize new and innovative products that meet CO2 targets, meet the needs of the market, and support Ash Groves growth goals.
Collaborate with technical teams to secure regulatory approval and modify standards.
Develop and implement a new product introduction process that ensures adoption, manages customer switching costs, and supports Ash Grove's growth goals.
Support customers technical needs through the adoption phase of a new product introduction.
Capture lessons learned, best practices, and other insights for use in new product introduction process.
Additional duties as assigned by supervisor.
Qualification
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Required
Ability to read, write, and understand warning labels, instructions, signs, etc.
Minimum 4 Year - Bachelor's Degree in business administration, materials science, chemical engineering or a related field
Minimum 7 years of experience with a proven track record of successful customer solutions management, revenue growth, and new product introduction.
Exceptional communication and interpersonal abilities
Sound project management fundamentals
Understanding of cementitious materials, their production processes, industry regulations, and applications
Capable of leading and influencing internal and external stakeholders
Outstanding problem-solving and analytical capabilities
Proficiency in word processing, spreadsheet, and graphic software
Domestic and international travel up to 50%
Benefits
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
Company
Ash Grove Cement Company
A TRADITION OF QUALITY, SERVICE, AND RELIABILITY. Ash Grove, a CRH Company, is a leader and pioneer in the cement industry.