C.A. Fortune · 1 day ago

Director of Engagement

Chicago, IL

Full-time

Remote

Director/Executive

7+ years exp

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Responsibilities

Client relationship management nationally for select C.A. Fortune client partnerships, overseeing partnerships across every pillar within C.A. Fortune

Strategic leadership - analyze and track macro level Key Performance Indicators (KPIs) for client’s book of business & provide recommendations, action items and consultative advice as a CPG expert

Partner with Sales Development team on client’s selling priorities – give guidance to strategic approach

Lead 1-2 annual executive, top-to-top meetings and/or business reviews between C.A. Fortune executives and client’s executives for each client

Identify and build leads for existing client partnership expansion opportunities

Advise clients on channel goals, marketing strategy and retail execution

Key point of contact for internal relationships with account personnel including executives, retail, accounting, branding, ecommerce, sales and finance

Revenue forecast management – develop annual budget rooted in analytics in partnership with Sales Development team

Develop and track KPI’s to ensure mutual partnership success - This includes but not exclusive to goals related to sales, distribution, pricing, shelving placement, promotional volume and promotional spend management

Establish regular communication with clients and internal stakeholders that lead to strong working relationships

Lead onboarding for new clients assigned to desk

Able to lead cross-functional teams towards common goals

Develop annual corporate bonuses rooted KPIs that benefit both the client and C.A. Fortune

Provide clients relevant information for their brand/categories on a regular basis

Ability to oversee initiatives and motivate others to execute without being involved in the day-to-day

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

CPG industry experienceSales planningForecastingClient relationship managementKPI developmentSpreadsheet software proficiencyPresentation software proficiencyData interpretationChange managementSPINS knowledgeNielsen knowledgeIRI knowledgeAgency experienceTime management skills