Thyme Care · 3 hours ago
Director of Enrollment Operations
Remote or New York, NY
Full-time
Remote
Director/Executive
$175K/yr - $195K/yr
Maximize your interview chancesHealth CareMedical
Insider Connection @Thyme Care
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Design, map out, and implement operational processes for scale and efficiency.
Effectively champion and execute operational improvements through cross-functional collaboration and stakeholder management, and ensure relevant teams understand dependencies and priorities.
Own and drive quality assurance and testing of new processes to ensure protocol changes and new initiative launches are successful.
Work with Data and Product teams to ensure member data flows effectively to our internal CRM system, and that enrollment activities are accurately captured for analysis.
Build and maintain enrollment dashboards and reports, as well craft compelling narratives and slides to provide insights and recommendations to internal and external stakeholders.
Become intimately familiar with our workforce management models and create custom views to model staffing needs and enrollment projections across contracts.
Provide actionable summaries and reports of team performance to drive individual team member performance and drive incentive compensation strategies.
Drive business critical initiatives and special projects to support priority partnerships and new contract launches and manage necessary data tracking and reporting.
Work closely with Marketing to plan and execute new multi-channel strategies.
Collaborate with Partnership Operations to test new opportunities to leverage provider and payer support and credibility to further drive enrollment.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Proven track record of success and leadership in Business Operations, Sales Operations, Strategy, Management Consulting, or similar functions.
Experience working in a startup and demonstrated success navigating a fast-paced, rapidly changing, ambiguous environment.
Design, map out, and implement operational processes for scale and efficiency.
Effectively champion and execute operational improvements through cross-functional collaboration and stakeholder management, and ensure relevant teams understand dependencies and priorities.
Own and drive quality assurance and testing of new processes to ensure protocol changes and new initiative launches are successful.
Work with Data and Product teams to ensure member data flows effectively to our internal CRM system, and that enrollment activities are accurately captured for analysis.
Build and maintain enrollment dashboards and reports, as well craft compelling narratives and slides to provide insights and recommendations to internal and external stakeholders.
Become intimately familiar with our workforce management models and create custom views to model staffing needs and enrollment projections across contracts.
Provide actionable summaries and reports of team performance to drive individual team member performance and drive incentive compensation strategies.
Drive business critical initiatives and special projects to support priority partnerships and new contract launches and manage necessary data tracking and reporting.
Work closely with Marketing to plan and execute new multi-channel strategies.
Collaborate with Partnership Operations to test new opportunities to leverage provider and payer support and credibility to further drive enrollment.
You take ownership. You’re able to drive and lead projects autonomously, ensuring communications, decisions, and dependencies are effectively surfaced and prioritized and ultimately taking accountability for the success and timeliness of the results.
You are data-savvy and analytical. You love digging into data, whether in a spreadsheet or a tool (Looker experience is a plus!), and you are an expert at separating signals from noise and teasing out actionable insights into a compelling narrative.
You sweat the details. Whether in outlining a process, managing a project end-to-end, or building graphs and slides, you hold yourself to a high standard for quality and precision.
You are adept at stakeholder management. Managing cross-functional stakeholders and ensuring effective and clear communication across the team is second nature to you.
You thrive on feedback. You are humble and proactively seek feedback from others to learn, grow, and improve your ability to collaborate and deliver results.
You are a team player. You are always willing to jump in to support colleagues and contribute to the organization’s success, and team members know they can rely on you to meet deadlines and deliverables no matter what.
You exude positive energy. You bring a positive and joyful attitude to your working relationships and problem solving, demonstrating humor, resilience, and generosity.
Thyme Care employees are expected to be fully vaccinated against COVID-19 as defined by the Centers for Disease Control and Prevention, subject to conflicting laws and exemptions based on medical or religious objections.
Preferred
Looker experience is a plus!
Benefits
Equity
Benefits
Other opportunities
Company
Thyme Care
Thyme Care is a healthcare company that provides oncology care management services.
Founded in 2020
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$177MKey Investors
Concord Health PartnersBanc of California
2024-07-16Series C· $55M
2024-07-16Debt Financing· $40M
2024-05-28Series Unknown· Undisclosed
Leadership Team
Robin Shah
Founder and Chief Executive Officer
Bobby Green
Co-Founder, President, Chief Medical Officer
Recent News
hcinnovationgroup.com
2024-05-29
Company data provided by crunchbase
