First American · 20 hours ago

Director of Escrow Operations

USA, Florida, Remote

Full-time

Remote

Lead/Staff, Director/Executive

$115K/yr - $191K/yr

10+ years exp

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Responsibilities

Manages multiple areas of escrow operations through subordinate managers and supervisors. Provides significant input to the development and implementation of strategic goals, manages multiple areas of escrow operations with impact over a state or large region.

Responsible for expense management and budget administration

Implements operational efficiency improvements with broad impact. Implements goals, objectives, and work standards for the department.

Develops short and long range plans for the organization. Ensures that the organization’s goals and objectives are appropriately defined, communicated and achieved

Applies policies and procedures that comply with regulatory and statutory guidelines, rules, and standards.

Directs the selection of staff and provides for their training and professional development to maintain effective morale, productivity, and discipline.

Has full supervisory responsibility for a large staff. Delegates tasks, manages work flow and plans staffing requirements. Responsible for salary administration. Interviews candidates and makes hiring decisions, writes and conducts performance reviews, provides ongoing feedback, and manages disciplinary actions. Coaches and mentors staff; provides development opportunities.

Qualification

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8+ years managementStrategic planningTitle services knowledgeFunctional tools knowledgeMetrics understandingProject management

Required

Bachelor’s degree or equivalent combination of education and experience

10+ years of directly related experience

8+ years progressive management experience

Demonstrated competency in executing strategic plans

Ability to learn needs of a wide range of employees while driving team performance, monitoring results and appropriately allocating resources

Possesses and applies a broad knowledge of principles, practices, and procedures of titles services and related fields to the completion of complex projects

Experience and knowledge of functional tools and infrastructure

Understanding of metrics/dashboards that drive an environment and culture of continuous improvement

Progressive experience in leading employees in multiple locations, and significant experience developing and implementing solutions

Possesses problem solving, collaboration, critical thinking, team building, and presentation skills

Results oriented and solution thinking with time management and project management skills

Displays leadership skills, leading by example, driving employee commitment through actions, and empowering employees to reach their full potential