Atom · 1 day ago

Director of Human Resources and Operations

United States

Full-time

Remote

Director/Executive

8+ years exp

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Information Technology

Hiring Manager

Sohny Aziz

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Responsibilities

Collaborate with senior management to align HR and operational strategies with overall business goals.

Develop and implement operational policies, procedures, and systems to ensure efficient workflow and resource utilization.

Coordinate with department heads to streamline processes and improve cross-functional collaboration.

Monitor key performance indicators (KPIs) to assess operational performance and identify areas for improvement.

Manage key operational aspects such as: budgeting, headcount forecasting, payroll, and understanding client needs/capacities.

Lead performance management processes, including goal-setting, performance evaluations, and career development planning.

Provide leadership and direction to the HR and operations teams, fostering a positive and collaborative work environment.

Oversee training and development programs to enhance employee skills and knowledge.

Manage employee relations issues, including conflict resolution, disciplinary actions, and grievances.

Ensure compliance with all applicable labor laws and regulations.

Manage vendor relationships and contracts to ensure quality services and cost-effectiveness.

Implement measures to enhance productivity, quality, and customer satisfaction.

Mentor and coach team members to support their professional growth and development.

Promote a culture of accountability, innovation, and continuous improvement.

Qualification

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Human Resources ManagementOperations ManagementHR Strategies DevelopmentEmployment LawsHR CertificationStrategic ThinkingStakeholder Management