Big Chicken · 1 day ago

Director of Information Technology

United States

Full-time

Remote

Director/Executive

$110K/yr - $139K/yr

8+ years exp

Maximize your interview chances

Food and BeverageRestaurants

Insider Connection @Big Chicken

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Develop and execute the IT strategy aligned with Big Chicken’s growth objectives.

Drive innovation by identifying emerging technologies to enhance restaurant operations and customer engagement.

Oversee the implementation and maintenance of in-store technologies, including POS systems, Back-of-House Management systems, kitchen display systems, and network security.

Oversees menu management in our IT systems

Ensure all restaurant locations have reliable, scalable, and secure IT systems.

Manage and enhance digital platforms, including the mobile app, loyalty programs, and online ordering systems.

Optimize the use of analytics to improve customer experience and business decision-making.

Select and manage relationships with IT vendors and service providers to ensure high-quality and cost-effective solutions.

Negotiate contracts and service level agreements.

Ensure IT operations comply with data protection regulations and industry standards.

Lead cybersecurity initiatives to safeguard customer and company data.

Build and lead a high-performing IT team, fostering a culture of collaboration and innovation.

Provide training and development opportunities for team members.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

IT leadershipPOS systemsCRM platformsCybersecurityData analyticsCloud computingProject management