Kendra Scott · 22 hours ago

Director of IT Infrastructure

Austin, TX

Contract

Remote

Director/Executive

10+ years exp

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Responsibilities

Develop and implement a comprehensive IT infrastructure strategy to meet business objectives, including cost efficiency, scalability, and performance.

Lead a small internal team along with our 3rd-party infrastructure vendors ensuring deliverables, timelines, and quality standards are met.

Oversee vendor relationships, including contract negotiations, performance evaluations, and establishment and adherence to SLAs.

Develop, monitor, and control IT infrastructure budgets, forecasting expenses, identifying cost-saving opportunities, and ensuring financial accountability.

Oversee the design, deployment, and maintenance of IT systems, data centers, cloud solutions, and networks to ensure maximum uptime, reliability, and scalability.

Partner with IT security teams to continuously improve and maintain robust security protocols, including risk management, disaster recovery, and compliance with industry regulations.

Establish KPIs and monitor IT infrastructure performance, providing regular updates to leadership and making data-driven decisions.

Stay current with emerging technologies and industry trends, proactively identifying opportunities to improve systems and processes.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

IT Infrastructure ManagementVendor ManagementBudget ManagementCloud PlatformsCybersecurity FrameworksProject ManagementMerakiVeloCloud SD-WANVPNsAWSVMwareOracle CloudO365Workspace OneCarbon BlackWindows Security PoliciesActive Directory

Required

Bachelor’s degree in Computer Science, Information Technology, or a related field.

10+ years of progressive experience in IT infrastructure management, with at least 5 years in a leadership role managing vendor-provided engineering teams.

Proven experience managing third-party vendor relationships, including performance evaluation, SLA adherence, and contract negotiations.

Strong experience in financial planning, forecasting, and managing large IT budgets, ensuring cost optimization and accountability.

Proven ability to lead and align both internal and vendor teams with organizational objectives, foster collaboration, and drive results.

Excellent verbal and written communication skills, with the ability to explain complex IT concepts to non-technical stakeholders.

Strong analytical and decision-making skills to troubleshoot and resolve infrastructure-related challenges.

Strong experience managing complex IT projects, budgets, and timelines.

In-depth knowledge of IT systems, networks, data centers, cloud platforms and cybersecurity frameworks.

Preferred

Master’s degree.

Technical experience with the following platforms is preferred: Meraki, VeloCloud SD-WAN, VPNs, AWS, VMware, Oracle Cloud, O365, Workspace One, Carbon Black, Windows Security Policies, Active Directory.

Based in Austin, TX, preferred; remote candidates considered.