The Collective Genius · 16 hours ago
Director of Member Success
Tampa, FL
Full-time
Remote
Director/Executive
Maximize your interview chancesReal EstateReal Estate Investment
Insider Connection @The Collective Genius
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Attain an in-depth knowledge of each of our members and their businesses
Facilitate connections members together that can provide value to one another
Actively ask for & work referrals from existing Family Mastermind Members
Attend each Family Mastermind “Main Session” (March & September)
Attend and actively facilitate Family Mastermind Digital Sessions
Attend and represent at least 2 Family “Mini-Masterminds” per year
Develop a member check-in and tracking process to communicate with every member 2x/yr.
Manage Onboarding of Members
Leading Onboarding Calls
Follow-Up Post Onboarding
New Member FB Post
Loom intro video
Follow ups 30, 60 , 90 check-in
Manage the FM Ambassador Program (sub-leadership group)
Scheduling and facilitating podcasts and testimony room at event
Organizing list of podcast candidates
Meeting and coordinating w/ Podcast & Content Team
Setting clear meeting times, spreadsheets, podcast bookings and communication
Quarterly ambassador meetings
Check in on Ambassadors connections
Developing Social Media posting schedule and plan
Post/repost regular updates, wins, shares in the Family Mastermind Facebook page
Help in the creation, structure, and fulfillment of live and digital events
Creating list of members to spotlight
Setup / teardown / registration at events
Attain an in-depth knowledge of each of our members and their businesses
Facilitate/Co-Host digital new member group-onboarding sessions
Strategize with the leadership team of The Family Mastermind to develop growth strategies for members and the organization
Follow company processes and procedures
Honor our core values, mission, vision, and strategic objectives: See Attached
Qualification
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Required
Must be willing & able to travel, 6-8 times per year
Social media savvy / experience
Experience in Process Management
Bachelor's degree or equivalent work experience
Proven experience driving member, client or customer success initiatives
Excellent organizational and time management skills
Strong written and verbal communication skills
Proficient in Microsoft Office and Google Suite
Ability to maintain confidentiality and exercise discretion
Ability to multitask and prioritize effectively
Benefits
Competitive salary and benefits
Opportunities for growth and development
Company
The Collective Genius
The Collective Genius is a community of real estate investment investors.
Founded in 2010
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Jason Medley
CEO and Founder
Company data provided by crunchbase
