Dexter · 1 day ago
Director of Operations
United States
Full-time
Remote
Director/Executive
10+ years exp
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No H1B
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Responsibilities
Ensure efficient and successful operations while achieving key performance metrics.
Oversee expense management, regulatory compliance, and safety performance.
Drive the thorough execution of business initiatives across all locations.
Provide ongoing training and resources to ensure team members are equipped to succeed.
Build and foster high-performing, cohesive teams in a multi-site environment.
Identify, justify, and implement system and automation enhancements to improve execution and customer experience.
Build strong client relationships by learning and anticipating customer needs.
Ensure exceptional service delivery to drive customer retention and satisfaction.
Drive new sales growth and ensure consistent client retention through quality service delivery.
Manage operating budgets, including labor and general expenses, ensuring targets are met.
Monitor and adjust activities to optimize financial performance, achieving full P&L accountability for US branches.
Develop and implement short- and long-term operational strategies in partnership with senior leadership.
Ensure strategies achieve measurable outcomes in a cost-effective and timely manner.
Promote a strong safety culture to reduce or eliminate operations-related injuries and accidents.
Ensure thorough implementation and consistent execution of safety programs.
Manage operational projects while ensuring smooth daily operations.
Balance strategic priorities with tactical execution.
Qualification
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Required
Bachelor’s degree with at least 10 years of relevant experience in distribution or a similar industry, or equivalent education and experience.
Proven track record leading multi-site wholesale distribution operations.
Experience leading and developing high-performing teams in high-volume distribution environments.
Ability to manage projects and resources remotely within a dispersed organization.
Demonstrated experience in sales and customer relationship management.
Proficiency in MS Office applications, especially Excel, to analyze and interpret data.
Experience using data-driven methods to manage productivity and solve problems.
Skills in strategy design and implementation, network optimization, workflow design, and P&L management.
Strong business planning skills to complete strategic projects in rapidly evolving environments.
Excellent written and verbal communication skills in English.
Ability to thrive in a fast-paced, high-tech distribution center environment.
Willingness to travel up to 60-70% as needed.
Benefits
Full benefits package including Health, Dental, Vision, Life, STD, LTD, FSA, HSA
3% profit sharing in our Safe Harbor program
401(k) Plan with company contributions
Opportunities for internal career development and growth
Company
Dexter
Serving the industry for over 60 years, Dexter has earned a reputation as a trusted brand serving the utility trailer, recreational vehicle, marine, heavy-duty, agricultural, and specialty equipment manufacturers and distribution centers.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
David Kidd
DIRECTOR OF PURCHASING
Recent News
Inside INdiana Business
2022-04-16
Company data provided by crunchbase
