Landscape Workshop · 2 days ago

Director of Operations

United States

Full-time

Remote

Director/Executive

5+ years exp

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Environmental Consulting

Hiring Manager

Nicole Lee, SHRM-CP

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Responsibilities

Manages the overall day-to-day operations of crews and coordinates with the team of fellow Account Managers on shared resources

Ensures that customers are completely satisfied through relationship building, communication and regular site visits

Identifies resources needed for team and assigns individual responsibilities: schedules, crew members, equipment needs, and repairs

Available to crew leaders for horticulture training, equipment repairs, daily instructions, labor conflicts

Ensures a safe environment for employees, clients and the general public

Effectively applies Landscape Workshop methodology and enforces project standards

Recommends enhancement services to clients in order to improve site conditions; coordinating with other branch employees to ensure enhancement work is completed successfully, on time and within budget

Minimizes Landscape Workshop exposure and risks on projects

Effectively communicate (written/verbal) business development opportunities with team members and sales representatives

Track and report team hours, extra expenses and extra sales on a weekly basis

Assists Branch Manager with project budgets

Facilitate client meetings effectively

Conducts regular status meetings with crew leaders

Estimate jobs when needed

Follow up on proposals generated

Oversee care and maintenance of equipment

Qualification

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Commercial landscape experienceManaging landscape crewsWordExcelOutlookRelationship building