MileIQ · 19 hours ago

Director of Product Design and User Research

United States

Full-time

Remote

Director/Executive

7+ years exp

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Responsibilities

Build, lead, and mentor a high-performing team of designers and user researchers, fostering a collaborative and creative environment

Define the design strategy and vision (near- and long-term) for our products and contribute to the development of the product roadmap by aligning business goals, user needs, and technology trends

Drive the user-centered design process from discovery to delivery and iteration, integrating user research at each stage

Ensure design and brand consistency, quality and delight across platforms (mobile apps, web platforms) and stages in user journey (marketing awareness to user retention)

Champion human-centered design in AI/automation-driven solutions, prioritizing user control and data transparency, validated through user research

Transform the way design works at MileIQ through AI and automation tools and technologies to scale the impact of the design team

Partner with product managers, engineering, and data teams to translate business and user needs into elegant design solutions

Oversee the planning, execution, and analysis of user research studies (e.g., usability testing, surveys, field studies) to inform product development

Establish and maintain design systems and standards to ensure quality and consistency

Communicate research findings and design recommendations clearly and effectively to stakeholders across the organization

Qualification

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Product DesignUX/UI DesignMobile Digital ExperiencesUser ResearchDesign Team LeadershipAgile EnvironmentUser-Centered DesignAutomation ExperiencesAnalyzing User Research DataDesign Systems