iSeatz ยท 8 hours ago
Director of Quality Assurance
Jackson, MS
Full-time
Remote
Director/Executive
$180K/yr - $250K/yr
10+ years exp
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Responsibilities
Hire, develop, evaluate, reward, and retain a highly qualified team of quality engineers that is motivated, skilled and aligned with organizational objectives
Encourage employees to take ownership of their roles and objectives. Assign responsibilities, set clear expectations for accountability, and promote consistent feedback.
Work with our people operations team to organize programs to enhance the technical and soft skills of the QA team members
Ensure thorough documentation of QA processes, results, and quality issues for transparency and knowledge sharing
Drive continuous quality improvement efforts, encouraging the team to find innovative ways to enhance QA processes
Develop and implement the overall QA strategy and processes, aligning quality standards with organizational goals
Increase automation within QA processes to improve efficiency, accuracy, and reduce time-to-market
Identify opportunities for process improvements and implement best practices in testing and automation
Collaborate with cross-functional teams to ensure quality is integrated into the entire software process
Participate in internal/cross team meetings, scoping, decision making and technical documentation reviews
Work closely with the development team to analyze, debug and resolve bugs
Design and develop test frameworks, assessing existing internal QA tools, and recommending strategic changes
Analyze and report test results to delivery teams
Analyze potential risks associated with product releases, recommend corrective actions, and maintain quality and safety standards
Develop metrics and KPIs to measure and report on quality performance, providing regular updates to senior leadership
Design and develop test plans and test cases based upon business and design specifications focusing on specific user stories including test cases for regression of current products
Collaborate effectively with product and engineering to solve complex problems to deliver end-to-end quality in our technology and customer experience.
Critically assess and understand technical test challenges within each sprint and collaborate with engineering and devops to recommend a feasible solutions to address the obstacle
Participate actively in an Agile based development/testing environment, including reviews and planning activities.
Qualification
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Required
10+ years of relevant experience in quality assurance/testing, automation, and/or software development
5+ years of people management experience
Technical proficiency and understanding of software development, testing tools, automation frameworks, and programming languages
Expert knowledge of QA processes and methodologies and testing phases of the SDLC
Excellent oral and written communication skills with the ability to articulate QA requirements and results to various stakeholders, including technical teams, executives, and clients
Ability to rely on experience and judgment to plan and accomplish goals
Analytical and problem-solving aptitude
Skill in handling multiple priorities, and adjusting quickly in a rapidly changing environment while meeting deadlines
Able and willing to execute in the trenches as well as provide strategic leadership to our new booking and transaction platform team
Preferred
Travel industry familiarity
Proven experience managing the quality assurance activities of a growing company
Forward-thinker with ability to scale for future while creating, developing, and implementing processes
Leader with skills and experience necessary to influence the enterprise direction by ensuring platform solutions are stable and well-supported
Company
iSeatz
One of the most powerful booking engines for ancillary travel products in the market today.
51-200 employees
H1B Sponsorship
iSeatz has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (5)
2021 (1)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Wendi Hampshire
Vice President, Strategic Client Product Management
David Parsons
Chief Customer Officer
Recent News
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