WisdomTree ยท 12 hours ago
Director of Retail Banking Operations
US - Remote
Full-time
Remote
Lead/Staff, Director/Executive
$150K/yr - $175K/yr
7+ years exp
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Responsibilities
Oversee money movement, debit card and retail payments operations in U.S.
Oversee key related vendors and partners related to the above services
Monitor WisdomTree Prime customer activity
Collaborate with Product team on the product roadmap, ensuring that new product features take into account operational considerations
Collaborate with Customer Service, Compliance, Risk and Finance teams to ensure smooth back-end operations
Design and implement fraud mitigation strategies in collaboration with other functions
Contribute to leadership and culture of the business unit and build engagement across the broader firm
Qualification
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Required
7-10 years of experience in retail financial services, payments, or fintech operations.
Experience with money movement solutions (ACH, debit card programs, international transfers) and related vendor management.
Proven ability to collaborate cross-functionally with Product, Technology, Compliance, Risk and Finance teams.
Strong problem-solving skills with a focus on enhancing customer experience while managing operational risks.
Excellent communication and project management skills.
Familiarity with regulatory considerations in retail payments and money movement.
A self-starter comfortable working in a dynamic, fast-paced environment with evolving priorities.
Benefits
Annual discretionary bonus
Competitive benefits package
Company
WisdomTree
WisdomTree is a global financial innovator, offering a well-diversified suite of world-class exchange-traded products (ETPs), models and solutions.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase
