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Company

Osmind · 5 hours ago

Director of Revenue Cycle Management

United States

Full-time

Remote

Director/Executive

$140K/yr - $160K/yr

10+ years exp

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Health CareMedical

Growth Opportunities

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Responsibilities

Develop and execute the overall RCM strategy for our RCM services offering

Build and lead high-performing teams across US and international locations

Set and monitor KPIs to ensure operational excellence and financial targets

Manage vendor relationships and partnerships

Oversee team performance and professional development

Design end-to-end centralized RCM workflows for complex psychiatric billing, including interventional treatments, and establish processes for benefits verification, prior authorization, claims submission, and denials management

Create quality assurance frameworks and compliance protocols

Implement best practices for clean claims submission and denial prevention

Develop standard operating procedures and documentation

Partner with product/engineering teams to define requirements for RCM technology tools

Evaluate and implement RCM software solutions and automation tools

Drive automation initiatives to improve efficiency

Set and achieve revenue cycle performance targets

Monitor key metrics including clean claim rates, days in AR, denial rates

Develop reporting frameworks to track team and financial performance

Identify opportunities for revenue optimization

Provide regular performance updates to leadership

Ensure compliance with healthcare regulations and billing requirements and stay current with changes in billing rules and regulations

Maintain documentation of policies and procedures

Conduct regular audits of billing practices

Ensure high satisfaction levels among provider clients

Act as an escalation point for complex billing issues

Build relationships with key provider accounts

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Healthcare RCM experienceLeadership in RCMBehavioral health billingRCM technology solutionsComplianceFinancial performance managementTeam management across locationsTMS billing requirementsSpravato billing requirementsKetamine therapy billingExperience in IndiaPhilippinesManaged services organization experienceBuilding high-performing teams

Required

10+ years of healthcare RCM experience, with at least 5 years in leadership roles

Proven track record building and scaling RCM operations from scratch, including both US-based and offshore teams

Deep understanding of behavioral health billing, particularly for specialized treatments and procedures

Experience implementing and optimizing RCM technology solutions

Strong background in healthcare compliance and regulatory requirements

History of achieving strong financial results through effective RCM operations

Experience managing teams of 30+ across multiple locations

Preferred

Direct experience with psychiatric or behavioral health billing

Knowledge of TMS, Spravato, or ketamine therapy billing requirements

Previous experience at a managed services organization or large medical group

Experience building RCM operations in India or the Philippines

The ideal candidate will combine deep technical RCM expertise with strong leadership abilities and a track record of building high-performing teams across multiple geographies. They should be entrepreneurial and excited about building new operations from the ground up while maintaining focus on compliance and quality.