Procare HR · 5 hours ago
Director of Risk Management
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Responsibilities
Develop and implement claims strategies aligned with organizational goals and market trends.
Oversee claims management across multiple state jurisdictions, fostering vendor relationships and ensuring effective daily operations.
Manage workers’ compensation claims programs, focusing on financial performance and program integrity.
Build and sustain partnerships with third-party administrators and vendors, ensuring compliance with contracts.
Identify cost-saving opportunities, mitigate risks, and ensure regulatory compliance.
Guide sales submissions and quotation processes, negotiating favorable terms with workers’ compensation carriers.
Lead and mentor a team of claims managers, setting goals and providing ongoing feedback.
Enhance claims processes for efficiency and accuracy, including the implementation of technology solutions.
Collaborate with customer service teams to address client inquiries and offer claims support.
Prepare and present management reports on operational and financial performance, communicating key metrics to stakeholders.
Qualification
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Required
Bachelor’s degree in Business, Finance, Insurance, or a related field
10+ years of progressive workers’ compensation claims experience, including 5+ years in leadership roles
Deep knowledge of workers’ compensation insurance and claims management principles
Proven ability to drive process improvements and leverage technology for operational efficiency
Strong negotiation and relationship-building skills with vendors and stakeholders
Demonstrated success in developing innovative strategies to improve claims processes and outcomes
A collaborative leadership style that fosters team growth and alignment with organizational objectives
A results-driven mindset with a focus on risk mitigation, cost efficiencies, and compliance
Preferred
Master’s degree in Business, Finance, Insurance, or a related field
Certifications such as AIC, CFA, or CPCU are highly valued
Experience in a Professional Employer Organization (PEO) environment
Benefits
Health insurance, with the company paying the single employee premium
Company paid dental insurance
Company paid life insurance
Company paid short- and long-term disability insurance
A 401K plan with company match
Paid Time Off
Additional ancillary benefits including Vision, Cancer, Critical Illness, Hospital Indemnity, Voluntary Life/AD&D, Accident and Legal