Prompt Therapy Solutions Inc · 1 day ago
Director of Site Reliability and Cloud Infrastructure
United States
Full-time
Remote
Director/Executive
$200K/yr - $270K/yr
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Responsibilities
Develop and maintain scalable and automated infrastructure solutions
Implement and manage monitoring, alerting, and logging systems to detect and address reliability and security risks
Manage incident response and resolution processes to minimize downtime, prevent recurrence, and ensure robust disaster recovery practices
Conduct system performance tuning, capacity planning, and optimization to effectively manage resource utilization and loads
Build and maintain strong relationships with cloud, security, and infrastructure vendors, ensuring their services meet performance, compliance, and security needs
Lead contract negotiations and performance reviews for external vendors, ensuring alignment with internal standards and SLAs
Hire, mentor, and lead a high-performing team of site reliability engineers (SREs)
Develop career growth plans and technical progression frameworks for team members, ensuring skills development in cloud technologies and SRE best practices
Create a cohesive vision for cloud infrastructure, reliability, and security, aligning with the broader organizational goals
Implement and maintain security best practices, including compliance with SOC2, HIPAA, and other relevant standards
Ensure the infrastructure is protected against threats and vulnerabilities
Drive innovation in cloud infrastructure and security, continuously improving our alignment on priorities and collaboration on large-scale projects
Build and maintain automation tools and scripts to streamline system updates, deployments, and monitoring
Design and oversee CI/CD pipelines, ensuring seamless integration with development and operations teams
Work closely with the development, operations, and product teams to ensure collaboration and stakeholder management
Provide technical guidance and mentorship across teams, championing a culture of reliability, automation, and security
Communicate progress, risks, and issues clearly to both technical and non-technical stakeholders
Qualification
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Required
Bachelor’s degree in Computer Science, Engineering, or a related field.
Proven experience in a senior leadership role managing cloud infrastructure and site reliability, preferably within an AWS environment (EC2, S3, RDS, ELB, etc.).
Hands-on experience with infrastructure as code (e.g., Terraform, CloudFormation) and automation tools (e.g., Ansible, Jenkins).
Strong scripting skills (Python, Bash) and the ability to automate complex tasks.
Demonstrated success in scaling infrastructure and teams, particularly within high-availability and high-growth environments.
Solid understanding of networking, cloud security, and compliance standards (e.g., SOC2, HIPAA).
Strong incident management skills and the ability to lead post-incident reviews to drive improvements.
Excellent communication skills and the ability to collaborate effectively with cross-functional teams.
Experience in hiring, developing, and managing technical teams with a focus on career development and innovation.
Preferred
Experience in a high-growth SaaS company, especially within the healthcare or regulated industries.
Familiarity with cloud cost optimization, scalability best practices, and disaster recovery strategies.
Demonstrated ability to lead through influence, setting technical direction and ensuring execution across teams.
Relevant certifications: AWS Solutions Architect, DevOps Engineer, Security; CCSP; CISSP
Benefits
Competitive salaries
Remote/hybrid environment
Potential equity compensation for outstanding performance
Flexible PTO
Company-wide sponsored lunches
Company paid disability and life insurance benefits
Company paid family and medical leave
Medical, dental, and vision insurance benefits
Discounted pet insurance
FSA/DCA and commuter benefits
401k
Company
Prompt Therapy Solutions Inc
Prompt EMR provides an EMR and practice management software for physical therapy.
Founded in 2017
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Adam Baliatico
Co-Founder & COO
Mike Dwyer
Co-Founder & Director of Sales
Recent News
Company data provided by crunchbase
