Ramp · 9 hours ago
Director of Solutions | Post-sales
United States
Full-time
Remote
Director/Executive
8+ years exp
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Responsibilities
Lead and mentor a team of Technical Consultants, guiding their professional development, fostering a high-performance culture, and ensuring alignment with Ramp’s strategic goals
Partner with Sales, Account Management, Product, and Partners to advocate for integration development that aligns with customer needs
Collaborate with Ramp Customer Success and Account Management leaders to ensure customers effectively utilize our product and achieve their goals
Support Sales and Post-Sales teams in executing advanced technical and accounting implementations for Ramp
Develop and implement strategies to improve customer engagement, increase renewal rates, and identify opportunities for upselling
Work alongside Product, Product Marketing, and Product Operations to create and maintain technical assets and an internal knowledge base of customer use cases and best practices
Provide strategic input to the product development process, ensuring that customer feedback and market trends are incorporated
Qualification
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Required
8+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, or similar customer-facing roles
5+ years in a leadership role, managing technical teams in a SaaS or financial technology environment
Bachelor’s degree in computer science, engineering, business, finance, accounting, or a related field
Proficiency in IdP, HRIS, and/or ERP solutions
Exceptional communication, organizational, and project management abilities
Strong skills in engineering, system design, and technical specification writing
A proactive mindset, adaptability, and comfort in a fast-paced, high-growth startup environment
Proven ability to lead and inspire a team, driving results and fostering a collaborative culture
Preferred
Expertise in accounting systems, controllership needs, and finance/accounting workflows
Benefits
100% medical, dental & vision insurance coverage for you + Partially covered for your dependents + One Medical annual membership
401k (including employer match on contributions made while employed by Ramp)
Flexible PTO
Fertility HRA (up to $5,000 per year)
WFH stipend to support your home office needs
Wellness stipend
Parental Leave
Relocation support for NY
Pet insurance
Company
Ramp
Ramp is a finance automation platform that helps businesses spend less time and money.
501-1,000 employees
H1B Sponsorship
Ramp has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (9)
2022 (8)
2021 (4)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$1.82BKey Investors
Founders FundGoldman SachsKeith Rabois
2024-04-17Series D· $150M
2023-08-23Series D· $300M
2022-03-21Series C· $200M
Leadership Team
Eric Glyman
Co-Founder, CEO
Gene Lee
Co-Founder
Recent News
2024-10-25
2024-10-24
2024-10-18
Company data provided by crunchbase
