Director Product Management - GTM Transformation Product Leader (Dynamics CRM) @ ServiceNow | Jobright.ai
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Director Product Management - GTM Transformation Product Leader (Dynamics CRM) jobs in Orlando, FL
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ServiceNow · 11 hours ago

Director Product Management - GTM Transformation Product Leader (Dynamics CRM)

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Business Process Automation (BPA)Cloud Management
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Responsibilities

Lead technical product strategy for the Digital Technology Sales Transformation products, including Dynamics CRM, that sets us up for success as we look to grow to $20B+ in revenue
Lead technical product execution for strategic initiatives in partnership with digital technology and business organization
Drive large cross-functional programs that require balancing risks and achieving aggressive deadlines
Work cross functionally to define a north star vision for CRM and GTM products with strategy of delivery and execution
Provide critical insights and up-to-date status to our executive team (including our CTO and CDIO) so they can make informed decisions on program prioritization and resource allocations
Provide direction to employees so they can deliver business outcomes and achieve their career growth objectives
Communicate product priorities and build consensus
Assume leadership responsibilities as an accountable owner who is committed to the outcome regardless of the role or organizational boundaries
Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
Communicate complex problems into easily understood requirements and provide solutions

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Technical Program ManagementGTM Product ManagementMS DynamicsCRMSaaS ExperienceSales Operations KnowledgeCustomer Life Cycle KnowledgePMP CertificationSix Sigma CertificationAgile CertificationData-Driven ApproachCustomer Success Focus

Required

15+ years of experience that includes people and technical program management
Strong GTM product background with proven track record of delivering, evolving and transforming GTM products
Strong technical product delivery background in GTM product, MS Dynamics, CRM
This is a high-impact role that requires a strategic mindset, strong leadership skills, and a proven track record of success in driving product partnerships
A track record of driving a positive and trust team environment
Product Management experience and/or Corporate development in SaaS companies
Knowledge of Sales, Sales Operations, Marketing, Partner & Customer life cycle
Fanatical about customer success and tenacious at driving long-term customer value
Highly data-driven with commitment to drive customer engagement towards business outcome and value realization
Excellent verbal and written communication skills, including the ability to chair sessions and host webinars.
History of managing highly engaged, successful teams
Ability to thrive in a rapid growth, fast-paced environment
Excellent communication skills at all levels of an organization and across all functions

Preferred

PMP, Six Sigma and/or Agile certifications are a plus

Company

ServiceNow

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ServiceNow is an AI platform that delivers IT operations, field service management, and app engine solutions.

H1B Sponsorship

ServiceNow has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (650)
2022 (816)
2021 (565)
2020 (420)

Funding

Current Stage
Public Company
Total Funding
$83.7M
Key Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity· undefined
2012-07-20IPO· undefined
2012-03-20Private Equity· $10.98M

Leadership Team

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Bill McDermott
Chairman and CEO
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Pat Casey
Chief Technology Officer & EVP of DevOps
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Company data provided by crunchbase
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