Protenus · 2 days ago

Drug Diversion Analyst

Baltimore, MD

Full-time

Onsite

Mid Level

3+ years exp

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Responsibilities

Performs drug diversion case investigations as a managed service and proactively engages with customers to share any investigation findings and recommendations.

Supports Diversion Professional Services customers align their drug diversion program with the Protenus Drug Diversion Surveillance platform through Consultative Start up Services.

Collaborates with other Protenus team members on developing drug diversion related end-user content and product enhancements.

Provides internal education and guidance to Protenus staff related to drug diversion processes, including working closely with sales, CX, and technical teams

Qualification

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PharmacyNursingComplianceMedication handlingInvestigatingDrug diversion eventsFederal regulationsDEAFDAControlled substance complianceAssessing programsState regulationsPresentationsTraining sessionsGuiding othersWorkload managementProblem-solvingCommunicationCollaborationAnalytical thinkingTime managementLeadership

Required

5+ years of experience in pharmacy, nursing, and/or compliance in an inpatient hospital setting with a comprehensive understanding of medication handling and operations.

Demonstrated experience in customer service, with the ability to effectively communicate and collaborate with healthcare professionals

3+ years experience of investigating drug diversion events in a hospital setting

Intimate knowledge of federal regulations (DEA, FDA, etc,) and industry best practices related to controlled substance compliance and drug diversion.

Ability to assess a drug diversion program and provide actionable recommendations in alignment with state & federal regulations, industry best practices, and customer policy.

Strong communication skills, both verbal and written

Demonstrated experience working on a team and in a collaborative environment

Strong analytical and critical thinking skills, with a demonstrated ability to provide concrete guidance and direction related to the evaluation of facts and data

Experience giving presentations and leading training sessions, including the confidence and ability to independently guide others in learning new tasks and concepts

Excellent time management and planning skills necessary to work independently and collaboratively with others

Strong ability to self-direct and manage complex workloads and competing tasks

Preferred

Bachelor's Degree or higher in a related healthcare or compliance field of study, and certification in a clinical, research and/or scientific field of study is strongly preferred