Drake Software · 3 days ago

E-File Analyst

United States

Full-time

Remote

Entry Level

Maximize your interview chances

AccountingSoftware

Insider Connection @Drake Software

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Tax preparation test requirements- Work with internal department and the IRS to ensure compatibility and accuracy.

Develop and maintain comprehensive test plans to validate the quality, accuracy and usability of our programs for electronic filing.

Execute quality test cases and provide complete and efficient test coverage on assigned software modules and return timely test results.

Coordinate schema and/or tax questions to the IRS.

Develop messaging to the customer to help explain why their return was rejected and the steps involved to fix the return.

Work with the customer to correct return validation errors.

Respond to escalated or bank related customer questions.

Other job duties as defined.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

XML ExperienceAccounting knowledgeTax knowledgeProblem-solving abilities

Required

Excellent written and oral communication skills.

Flexibility required to work in the demanding tax preparation software industry.

Demonstrated analytical, detailed-oriented, and problem-solving abilities.

Excellent time management and organizational skills with the ability to quickly shift priorities as needed.

Ability to work independently and as part of a team

Preferred

XML Experience strongly preferred

Accounting and tax knowledge helpful but not required.

Company

Drake Software

Drake Software is a complete professional tax preparation program for federal and state returns, business and individual. It is a sub-organization of Cinven.

Founded in 1977