Acentra Health · 13 hours ago
EAP Consultant - Part-time (Remote U.S. Licensed in Wisconsin)
United States
Part-time
Remote
Mid Level
$23.02/hr - $35.97/hr
3+ years exp
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Responsibilities
Consistently provide exceptional and proactive services as a licensed clinician, ensuring smooth integration with Acentra Health operations and accounts.
Provide direct counseling and outreach services that create awareness of EAP services.
Make referrals to treatment services where appropriate, ensuring a satisfactory client experience transitioning from EAP services to treatment services.
Refer to community resources to support clients’ well-being and mental health.
Comply with all Clinical and Professional protocols, processes, and Acentra Health policies.
Understand the scope of EAP services and as needed, communicate that scope to external parties, including clients, managers, and other support staff.
Consult with Acentra Health supervisors concerning clinical case staffing and high-risk cases.
Maintain and manage a caseload of direct service counseling clients, maintaining case records following Acentra Health policies and practices.
Display excellent teamwork, communication, and collaboration with your manager and other Acentra Health staff.
Work in collaboration with other internal and external stakeholders, always displaying professionalism.
Using a consultative approach, establish effective relationships with our clients and proactively collaborate on opportunities for product enhancement and optimization services to meet the client’s specific needs.
Exhibit excellent interpersonal and problem-solving skills to retain and service our clients and the organization.
Maintains the security of areas, materials, and private information. This includes physical and virtual storage and filing.
Maintain a professional demeanor with customers and co-workers to represent Acentra Health’s values and standards.
Perform daily duties and undertake and complete related projects in the area of expertise with minimal supervision.
Additional related projects/tasks/duties as assigned by the position’s manager.
Qualification
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Required
An active, unrestricted, Wisconsin Licensed Counselor in the behavioral healthcare field (e.g., LCHC, LCMH, LCMHC, LCPC, LCSW, LMFT, LMHC, LPC, LPCC, LSAC, LSW) issued by the Wisconsin Department of Safety and Professional Services (WDSPS).
Master's or Doctoral degree in Social Work, Counseling, Marriage and Family Therapy, or a related field.
3+ years of clinical experience.
1+ years of case management review experience.
Proficiency in using Microsoft Word, Excel, and other applications in the Microsoft Office suite.
Excellent written and verbal communication skills.
Ability to work independently.
Maintain a high level of confidentiality.
Good problem-solving skills.
Work telephonically and with computer systems.
Assist members, and conduct outreach to members without prior engagement.
Flexibility and strong organizational skills.
Strong understanding of cultural competency when working with the population.
Ability to multi-task and prioritize with variable and sometimes conflicting deadlines, superior attention to detail, and demonstrated decision-making ability.
Demonstrated initiative and judgment in the performance of job responsibilities.
Maintain professionalism, flexibility, and dependability under pressure.
Strong communication (written/verbal), interpersonal, organizational, time management, and communication skills with a strong focus on customer service, including building and maintaining relationships with internal/external customers and facilitating meetings.
Ability to research/identify and apply appropriate standards of care.
Interest in continuous learning and a commitment to staying informed on regulatory changes.
Preferred
5+ years of clinical experience.
EAP experience.
Benefits
Comprehensive health plans
Paid time off
Retirement savings
Corporate wellness
Educational assistance
Corporate discounts
Company
Acentra Health
Acentra Health is a provider of clinical services and technological solutions to government healthcare organizations.
1001-5000 employees
H1B Sponsorship
Acentra Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (14)
Funding
Current Stage
Late StageTotal Funding
unknown2022-11-09Acquired
Leadership Team
Grant Christie
Senior Vice President, Market Strategy and Solutions
Ryan Bosch
Executive Vice President, Chief Health and Informatics Officer
Company data provided by crunchbase
