DICK'S Sporting Goods · 22 hours ago
eComm Program Operations Strategist (REMOTE)
United States
Full-time
Remote
Entry, Mid Level
$67K/yr - $109K/yr
1+ years exp
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Responsibilities
Overall Program(s) Management, inclusive of driving vision and detailing strategy and execution to achieve process/technology improvement and efficiency.
Responsible for day-to-day processes and operations within the Program(s), such as standing status meetings, ad-hoc troubleshooting & issue resolution, and communicating business needs & feedback to cross-functional partners, and regularly connect and report to the Program Manager on the Program(s) status.
Grow strong cross-functional, collaborative partnerships internally & externally as the key stakeholder for the Program(s) to discuss its overall health and opportunities.
Act as a steward for the Program(s), building and maintaining intimate knowledge of all tools and processes within Program(s) scope, and implementing and documenting governance requirements and instructions for holistic execution across all of eCommerce Product Merchandising.
Facilitate and nurture the Program(s) by driving ongoing process and efficiency opportunities, and expanding scope and scalability, with a pursuit and willingness to stretch current needs into larger opportunities.
Consistently and critically evaluate and communicate opportunities to leadership, internal team, and stakeholders via strategic recommendations.
Embrace a forward-thinking mindset and strategize a long-term roadmap vision, in partnership with the Program Manager, to continuously build out a holistic view of the Program(s) that serve all of eCommerce Product Merchandising as well as overall business strategic priorities.
Partner with the eComm Content Program Manager to fully understand the scope, goal, and mission of the Program(s) and be accountable to the business team for this work.
Develop an in-depth understanding of the eComm Product Merchandising business and provide comprehensive, thoughtful feedback and iteration plans for existing technologies, processes, services, and operations.
Articulate what Program(s) success looks like to internal and/or external partners, build out timelines and roadmaps, and ensure cross-functional planning and scope reflect the eComm Product Merchandising perspective on success.
Document technical and process requirements for either cross-functional partners to execute against in pursuit of new and/or improved tools, and/or for Product Merchandising team to adhere to as processes and tools are optimized Documentation may include: business requirements for a new technology tool or feature to be shared with technology partners, or a process update to existing workflows to be shared among Product Merchandising. Answer any questions and facilitate change management for all of the above and ensure documentation remains up to date and in a centralized location accessible to all parties.
Develop detailed user testing conditions and conduct user testing or process mapping, and confirm team acceptance for any new feature or improvement to technology/process under Program(s) scope
“Fail fast” and pivot as needed to ensure the Program(s) serves the business and strategic needs across eCommerce Product Merchandising
Effectively support and communicate Program(s) status, process, and execution through meaningful data that results in digestible and actionable insights.
Support change management and adoption across the department for new or improved technology/process via training, documentation, and consistent feedback loops, ensuring the team leverages and maximize new technology or process within the Program(s).
Provide critical analysis to Program Manager and partners without bias, informing current and future Program(s) strategy.
Continuously iterate on program by clearly communicating objectives and expectations both within Product Merchandising and across partnering teams and/or vendors, collecting data and feedback to solve problems or answer questions, learning to ask the right questions to drive actionable insights, working with the Program Manager to define opportunities for improvement within Program(s) scope.
Act as first point of contact for the Program(s) and work back with cross-functional and/or external partners as the steward of all issues and optimization opportunities to prioritize, troubleshoot, and resolve any as quickly as possible.
Work comfortably in a fast-paced environment, managing multiple initiatives and regularly re-prioritizing tasks as business needs shift
Qualification
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Required
Bachelor's Degree in Technology, Business, Project or Program Management, or related
Preferred
1-3 years' experience in eCommerce or Project or Program Management preferred
Experience building workflows in Alteryx a plus
Benefits
Incentive
Equity
Benefits
Paid leave
Company
DICK'S Sporting Goods
Dick's Sporting Goods is an authentic full-line sporting goods retailer offering a broad assortment of brand name sporting goods equipment
10,001+ employees
H1B Sponsorship
DICK'S Sporting Goods has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (11)
2022 (16)
2021 (18)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
$1.5B2022-01-14Post Ipo Debt· $1.5B
2002-10-16IPO· nyse:DKS
1996-01-01Private Equity· Undisclosed
Leadership Team
Edward W. Stack
Chief Executive Officer & Founder
Lauren Hobart
President and CEO; Member of Board of Directors
Recent News
2024-11-12
2024-11-06
Company data provided by crunchbase
