Darkhorse Tech, Inc. · 19 hours ago

Employee Engagement and Development Coordinator

United States

Full-time

Remote

Entry Level

$48K/yr - $54K/yr

1+ years exp

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Responsibilities

Design and implement tailored career development programs, leveraging the Darkhorse Tech Matrix, to ensure employees achieve their long-term goals while delivering exceptional service to clients.

Foster connections between team members through meaningful engagement initiatives, such as CrewHu badge customization and mentorship programs, to enhance collaboration and morale.

Conduct one-on-one meetings to understand each employee's 'WHY' and provide access to resources like Pluralsight and shadowing opportunities with senior technicians.

Continuously refine onboarding processes, ensuring new hires are set up for success from day one.

Develop and maintain robust feedback mechanisms, such as regular surveys and follow-up sessions, to track and improve engagement and satisfaction levels.

Enhance leadership capabilities by developing programs that identify and grow future leaders within the company.

Implement innovative tools and approaches to keep engagement initiatives fresh, relevant, and impactful.

Partner with the HR Manager and Leadership Team to align employee development with company-wide strategic goals, ensuring team success over individual silos.

Lead by example, setting a high standard of professionalism and engagement in all interactions.

Mentor teams responsible for implementing engagement programs, encouraging continuous improvement and innovation.

Build and nurture strong relationships with employees and leaders, ensuring open communication and alignment across all levels of the organization.

Develop and track KPIs related to employee engagement, career development, and retention, ensuring alignment with Darkhorse Tech’s strategic goals.

Provide transparent reporting to the Leadership Team on the progress and impact of initiatives, using data to refine and improve strategies.

Regularly analyze employee feedback, engagement data, and industry trends to inform decisions and keep Darkhorse Tech at the forefront of employee experience best practices.

Assist with additional HR responsibilities as needed or when HR Manager is out of office.

Administrative tasks (e.g., daily attendance monitoring, maintaining employee files).

Assist with interviewing, hiring, and onboarding process (e.g., reviewing resumes, candidate outreach, scheduling interviews with Managers).

Assist with employee issues and inquiries.

Qualification

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Employee engagementDevelopment programsIT knowledge