The Mortgage Firm, Inc. ยท 3 days ago
Encompass Administrator
Florida, United States
Full-time
Remote
Entry Level
$50K/yr - $60K/yr
2+ years exp
Maximize your interview chancesFinancial ServicesMortgage
Hiring Manager
Emily Campbell
Insider Connection @The Mortgage Firm, Inc.
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Provide first-level technical support to Encompass users via phone, email, and remote desktop.
Troubleshoot and resolve technical issues related to the Encompass loan origination system.
Assist with the configuration and customization of Encompass settings to meet user needs.
Vendor/system user setups
Provide desktop and hardware support for all employees (Corporate and off site)
Password resets
New system setups
Assist with various technical rollouts
Inventory control
Remote support
Train staff/users on systems and software
Perform additional duties as assigned by management of The Mortgage Firm, Inc.
Qualification
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Required
Proficient in Encompass with Admin Experience
Excellent and effective written and verbal communication skills
Proficient in Encompass, Microsoft Office & Outlook
Minimum of high school diploma required
Highly detailed and organized with ability to multi-task.
Professional image.
Preferred
Encompass Certified Admin
Minimum 2 years IT experience in the mortgage banking field preferred
Company
The Mortgage Firm, Inc.
The Mortgage Firm is a retail mortgage lending operation based in Central Florida.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Brett Lindquist
CEO
Sheri Nedley
Chief Operating Officer
Company data provided by crunchbase
