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Company

ELEKS · 5 hours ago

Engagement Manager

United States

Full-time

Remote

Mid Level

4+ years exp

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ConsultingEnterprise Software

Growth Opportunities

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Responsibilities

Drive new business opportunities focused on financial results and customer satisfaction, acquiring clients, negotiating terms, and concluding commercial contracts

Conduct sales activities, crafting tailored presentations and offers that align with client needs and company standards

Act as the main point of contact during presales, managing client relationships, stakeholder expectations, and defining a stakeholder map to streamline communication

Gain in-depth understanding of client business needs, industry standards, and internal processes to enhance collaboration and project alignment

Lead the presales team, selecting the optimal project approach, business model (fixed-price, dedicated team, T&M), and ensuring thorough preparation for proposals

Address client RFI/RFP questions and provide required vendor information, following guidelines on ELEKS’ financial and legal disclosures

Lead the creation of high-quality proposals aligned with client requirements, addressing all vendor selection criteria and client-specific needs

Identify and address risks within the engagement process, future client collaboration, and project-specific concerns

Manage discovery or audit projects for enterprise clients, acting as PM and ensuring deliverables meet quality standards

Organize and document lessons learned from both won and lost opportunities to continuously improve engagement processes

Contribute to best practices for engagement with enterprise accounts, working closely with ELEKS business development teams to convert leads into active projects

Follow ELEKS' sales process, ensuring transparency with internal stakeholders (Financial, Legal, and Delivery departments) during presales

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Analytical Problem-SolvingPre-Sales ExpertiseExceptional Communication SkillsMultitasking ExpertiseTechnical Acumen4+ Years in Bid ManagementStrategic AnalysisMulti-Project ManagementBid Management SoftwareBudget ManagementPMP CertificationAPMP CertificationUS Market KnowledgeMS Office ProficiencyStakeholder CollaborationFluent EnglishHealthcare Industry Experience

Required

Bachelor’s degree in Computer Science, Business, or related field; MBA is a plus

PMP, APMP, or related certifications are advantageous

4+ Years in Bid/Proposal Management: Proven success managing complex RFPs and large-scale contracts, ideally in healthcare

Track record of leading pre-sales activities, proposal development, and contract negotiation

Experience in analyzing market trends and competitor activity to craft winning proposals

Skilled at managing multiple pre-sales projects (5+ at a time)

Familiar with US contract laws and regulations

Proficient in bid management software and MS Office

Skilled in cost control and budget oversight

Strong interpersonal skills to work across teams and influence stakeholders

Native-level proficiency in written and spoken English

Exceptional Communication and Interpersonal Skills: Strong written, verbal, and presentation abilities, with a talent for engaging clients and stakeholders effectively

Demonstrated leadership skills with the ability to motivate cross-functional teams, manage resources, and guide projects to success

A sharp analytical mindset, combined with innovative thinking, to tackle challenges and devise effective solutions

Skilled in navigating conflicts and resolving issues, ensuring positive outcomes for both clients and the organization

Thrives under pressure, capable of managing multiple priorities and deadlines in a fast-paced, dynamic setting

Proficient at juggling multiple pre-sales projects simultaneously, demonstrating organizational skills and prioritization

Knowledge of industry standards with the ability to understand complex technical and business requirements

Preferred

Prior experience managing pre-sales engagements within the healthcare sector, with familiarity in addressing healthcare-specific regulatory and compliance requirements