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Company

Elevate · 1 day ago

Engagement Manager

United States

Full-time

Remote

Mid Level

$90K/yr - $135K/yr

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ConsultingLegal

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Responsibilities

Be responsible for the management and deployment of our ElevateFlex Talent onto interim and permanent engagements based on skills, experience, and availability.

Work closely with the Talent Team to deploy new joiners, while balancing the redeployment of the existing team to increase recruitment levels and maximize utilization.

As required, lead on Talent sourcing and shortlisting, and briefing them on roles and opportunities.

Interviewing all candidates you end up submitting to customer.

Effectively develop and continuously build relationships with all major stakeholders.

Maintain ongoing direct contact with customers to understand their resourcing requirements, budgets, any challenges and discuss how ElevateFlex can provide them with optimal resourcing solutions.

Conduct regular feedback sessions with relevant contacts, ensuring appropriate action is taken as and when required.

Negotiate rates and terms with all customers to ensure margins are met, and forge long-standing relationships, often proposing creative and bespoke solutions.

Maintain ongoing relationships with Talent on engagement and Customers through regular contact and customer Insights program.

Ensure all new customers and new engagements follow ElevateFlex process, and all necessary paperwork has been completed before we engage in work, e.g., engagement forms and new customer/matter process has been followed.

Maintain applicant tracking system with accurate information, including vacancy and placement lists and other ongoing activity.

Internal meeting attendance and regular reporting on the resourcing function.

Work alongside Elevate’s Legal Team and Sales when negotiating contracts with new customers.

Work closely with the Sales function to ensure the potential new customer/engagement pipeline interfaces with resource and deployment function and to identify opportunities.

Qualification

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Engagement ManagementLegal Industry ExperienceRelationship BuildingApplicant Tracking SystemMicrosoft Office Suite

Required

Experience as an Engagement Manager (or equivalent) in the legal industry, preferably gained in a recruitment agency, on-site or in-house recruitment, or HR function.

A proven track record of working successfully within a target-driven environment (individual and team targets) and demonstrated ability to be a real and flexible team player.

Have an existing network of Customers and/or Talent.

A work ethic that is underpinned by forming close, trusted relationships with customers, Talent, and colleagues based on integrity and doing the right thing.

A true team player with an approachable, down-to-earth, and resilient personality with strong communication, negotiation, and influencing skills.

A self-confident, proactive, and organized self-starter with high energy and motivation.

Able to manage expectations and possess strong negotiation skills.

Ability to work cross-functionally with the knowledge and gravitas to influence, engage and negotiate.

Strong time management skills with the ability to manage multiple projects at one time.

An ability to work in a busy environment with conflicting demands and can work effectively under pressure to meet challenging deadlines.

Proven ability to operate autonomously coupled with sound judgement on when to escalate, seek advice and/or advise management of issues or developments.

Experience with Microsoft products like Outlook, Excel, Word, PowerPoint, and SharePoint.

Experience working in an Applicant Tracking System (Bullhorn preferred but not required) or CRM database.

Bachelor's degree required.