Wonolo · 2 days ago

Engagement Manager

Newark, NJ

Full-time

Onsite

Mid Level

4+ years exp

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Comp. & Benefits

Hiring Manager

Reah Yim

Insider Connection @Wonolo

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Partner closely with the key users of our platform to ensure full product adoption into their internal workforce staffing strategy and daily practices

Grow, retain, and manage key user relationships within a book of business

Develop a deep understanding of the users’ goals and effectively solution the product and tailor the user experience

Discover, identify, and close new opportunities for account growth using a sales qualification framework

Prospect & create personalized outreach for key users

Participate in customer and user kick-off calls, lead post-launch reviews, and quarterly business reviews with users to align on upcoming opportunities

Conduct regular and recurring touchpoints with all of the users in your book of business to ensure retention and growth with each user and customer venue

Partner closely with Sales, Customer Operations, and Product teams to make sure customers have the best possible experience

Travel as needed for customer relations (up to 30%)

Qualification

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Account ManagementConsultative Business DevelopmentCustomer SuccessEnterprise Client RelationshipsRevenue GenerationSellingLight IndustrialHR/ProcurementNewarkSelf-Starter OrganizationalAnalyticalCommunicationsStaffing2-sided marketplacesSalesforceBusiness Intelligence ToolsLookerMEDDPICC sales qualification