NEC Corporation · 2 days ago

Engineer Field Support - Sr.

Rancho Cordova, CA

Full-time

Onsite

Senior Level

2+ years exp

Wonder how qualified you are to the job?

Maximize your interview chances

Big DataInformation Technology

Insider Connection @NEC Corporation

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Ability to complete assigned paperwork, including system site documentation.

Ability to perform remote access troubleshooting for Linux and Windows based Workstations.

Ability to locate, read, and transmit system/workstation logs as needed.

Install, repair and maintenance of Windows based workstation terminals.

Ability to perform Linux and Windows configuration updates, troubleshooting and security management.

Install, repair and maintenance of RAID and SAN based data repositories.

Knowledge and troubleshooting of Network LAN and WANS.

Troubleshoot and install patches for a variety of Linux and Windows operating configurations.

Troubleshoot and install patches for a variety of MBIS applications.

Troubleshoot and install patches/problem fixes in Oracle.

Maintain high customer relations through professional and ethical conduct.

Occasional travel to remote customers.

Assist with the sales and account management effort by conferring with customer personnel regarding system performance, tuning, expansion, and upgrade opportunities.

Assist management in project reporting and operational decision making, as needed.

May require standby coverage—Contract/Location Dependent.

Consult with Sr. Hardware Engineer, Systems Engineers, Regional, National, and NEC technical support groups as required to resolve difficult system problems and to exchange information on system performance, configuration, problem resolution, and other technical information.

Attend site assigned meeting as needed.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Related Experience