myGwork - LGBTQ+ Business Community · 2 days ago

Engineer II, Field Service

New Jersey, United States

Full-time

Onsite

Mid Level

$28.85/hr - $38.46/hr

3+ years exp

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Responsibilities

Perform on-site installation, repair, maintenance, qualification, and validation of optical emission spectroscopy, x-ray fluorescence, and x-ray diffraction systems.

Use customer management software to keep track of service calls, manage parts inventories, and complete job tasks.

Inspect malfunctioning products, analyze inspection findings to resolve the source of the problem, and recommend repair, replacement, or other corrective action.

Serve as a communication link between the customer and the company to ensure effective service delivery.

Develop and conduct training on the safe operations of the equipment and demonstrate skills to trainees, including both team members and customers.

Qualification

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Service EngineerAnalytical InstrumentationOptical Emission SpectroscopyX-ray FluorescenceX-ray Diffraction

Required

High school diploma or equivalent experience, with a strong preference for a Bachelor's degree in Sciences, Engineering, or a related field. Equivalent experience will also be considered.

3 or more years of hands-on experience as a Service Engineer, particularly working with analytical instrumentation. Working experience with optical emission spectroscopy, x-ray fluorescence, and x-ray diffraction is a strong plus.

Location: Greater New York or New Jersey area preferred.

Benefits

A choice of national medical and dental plans, and a national vision plan, including health incentive programs

Employee assistance and family support programs, including commuter benefits and tuition reimbursement

At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount