Marathon TS · 21 hours ago

Engineering & Operations Manager

Washington, DC

Full-time

Onsite

Senior Level

5+ years exp

Wonder how qualified you are to the job?

Maximize your interview chances

Information ServicesProfessional Networking

Growth Opportunities

Insider Connection @Marathon TS

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Participate in an 'escalation manager' capacity for the on-call/after-hours staff and know when and where to escalate accordingly

Identify strengths and weaknesses of team members and work with each one on improvement areas while offering continual support to each engineer's personal and professional development goals

Properly oversee activities on the Operations and Engineering teams and keep projects moving along while maintaining a strict focus on operational continuity

Provide remote and on-site support until incidents are resolved

Provide root cause and mitigation analysis post-incident within 24 hours

Configure and manage Group Policy including: GPO settings, application to OUs, and deployment

Perform SQL Database maintenance, upgrades, configuration, and system performance tuning

Assist in Datacenter consolidation projects and integrations including Hyper-V with ESXi

Provide support for creating, maintaining, and troubleshooting VMware ThinApps, Microsoft Remote Applications, and Microsoft APP-V applications

Adhere to all established change management processes, contribute to documentation repository

Engage third-party vendors to provide resolution management, including remote or on-site support, replacement components, etc.

Deploy and support customer-facing peripheral device infrastructure, including, but not limited to: Zero/Thin Client Management

Support/troubleshoot/update/monitor the health of the ADFS and Web Proxy servers that provide authentication for Office 365, and the ADFS server that provides authentication to enterprise applications

Support/troubleshoot access issues to the Office365 infrastructure and any security or message delivery failures

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

MCSE/M365XVCPCCNPRHCEF5TSTeam ManagementProject ManagementSystems EngineerVirtualized Windows ServerActive DirectoryGroup PolicySQLDNSDHCPPKIF5 BIG-IPVMware ESXiVMware Horizon VDIOS patchingMECMNagiosSCCMSQL ServerITIL V3SNIAMCEMLPICLinuxRed HatData center consolidation

Required

A Bachelor's degree in an IT or related field

1 of the following certifications: MCSE/M365X, VCP, CCNP, RHCE, F5TS

At least 5 years of experience managing a team of engineers on multiple projects and concurrent operational support

10 years of relevant experience in a Systems Engineer role or similar capacity

Strong experience implementing and troubleshooting a Virtualized Windows server environment including: Active Directory, Group Policy, SQL, DNS, DHCP, and PKI