Nesco Resource · 19 hours ago

Engineering Specialist

Houston, TX

Full-time

Remote

Senior Level, Lead/Staff

8+ years exp

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Hiring Manager

Kirby Sullivan

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Responsibilities

Support new product introductions and drive product and application awareness.

Assist sales teams with account strategies for key clients and provide market intelligence for commercial support.

Coordinate with engineering resources and collaborate on engineered-to-order (ETO) design solutions.

Develop product diversification strategies and align with customer expectations through collaboration with global product leadership.

Ensure successful outcomes with end users and project sales teams, and build strong customer relationships through close collaboration with sales.

Assist in the resolution of commercial and technical issues to exceed customer expectations.

Work with level 2 field engineering to solve plant-level problems.

Update account plans and opportunities in the CRM system (FlowForce).

Identify and escalate potential issues that may impact customer relationships or business opportunities.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Technical product knowledgeSevere service applicationsRefinery industry knowledgePetrochemical industry knowledgeIsolation valves knowledgeFlow control valves knowledgeAnalytical problem-solvingCustomer-centric experienceSpreadsheet creationPresentation creationIndustry standards knowledgeStrategic thinkingCollaboration skills

Required

BS or BA in Engineering or Business Administration with 8–10 years of relevant experience.

Broad knowledge and technical expertise in the refinery, petrochemical industry, severe service applications.

Technical product knowledge of isolation valves and flow control valves.

Dynamic and creative self-starter with strong organization, planning, collaboration, analytical problem-solving, and strategic thinking skills to drive growth.

Ability to provide a positive customer-centric experience.

Capability to work across all business groups and levels.

Proficient in creating spreadsheets and presentations using common software.

Broad knowledge of industry standards related to the product portfolio.

Willingness to travel up to 50% within the USA and Canada.