Team Cymru · 2 days ago

Enterprise Account Executive

San Francisco, CA

Full-time

Hybrid

Senior Level

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Responsibilities

New Business Development: Meet or exceed sales quotas by securing new Recon, Scout, and Feeds deals. Identify and qualify new business opportunities, converting leads into prospects. Manage the sales pipeline in Salesforce and generate new opportunities in assigned territories. Qualify and convert MQLs into sales opportunities.

Account Management: Execute renewals and upsell opportunities within existing accounts to maximize revenue. Maintain regular communication with customers through Quarterly Business Reviews (QBRs), calls, emails, and events to ensure satisfaction and retention.

Customer Onboarding and Enablement: Support customer onboarding and enablement to ensure successful adoption and usage of products. Lead customer enablement initiatives, including training sessions and presentations on new use cases.

Salesforce Management: Record all sales activities and update opportunity records in Salesforce for accurate forecasting and reporting. Utilize the MEDDPICC framework in Salesforce to drive sales effectiveness and pipeline management.

Customer Analytics and Insights: Collaborate with CST to establish a customer analytics division, leveraging data for insights on customer behavior and preferences. Analyze customer data to identify trends, opportunities, and areas for improvement, informing sales strategies.

Collaboration with Marketing: Work closely with Marketing to convert leads into sales opportunities. Provide feedback on lead quality and the effectiveness of marketing campaigns to optimize efforts.

Qualification

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Sales processesSales methodologiesSales toolsSalesforceZoom InfoLinkedIn Sales NavigatorB2B salesSaaS industryCommunicationInterpersonalCustomer serviceIndependent workCollaborationAnalytical mindsetProblem-solvingSuccess track recordProlonged SittingCustomer SuccessAccount ManagementSales EnablementInterpersonal Skills