Crozier Fine Arts · 2 hours ago
Enterprise Account Manager
US | OH | Remote
Full-time
Onsite
Mid, Senior Level
$79K/yr - $106K/yr
5+ years exp
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Responsibilities
Responsible for the overall development and expansion of ALM Program revenues within an assigned group of accounts
Act as a lead and resource to all internal stakeholders in the development, growth and support of the assigned ALM customer programs
Build long-term relationships with both internal and external customers
Interface with ALM customer contacts to further understand their needs and expectations regarding Custom Solutions, Asset Management, Program Requirements, Asset Remarketing while integrating feedback into ongoing product enhancements
Ensure clear communication and education of standard policies and procedures to ALM customers and site contacts.
Ensure Portal Systems are used properly, fully-leveraged and that clients are provided with both initial and ongoing portal education
Leverage KPIs to analyze service delivery performance and identify with internal partners any service challenges while collaborating to implement improvements.
Support the rollout and education of innovative solutions in partnership with product management
Forecasting of ALM Management Program Revenues to include setting of annual growth targets, GAP analysis, and sales strategies
Creating a Growth Oriented Strategy for each ALM Program assigned
Conducting Business Reviews to drive continued program health, SLA compliance and growth
Participates in Industry and Compliance Organizations to include the optimal working knowledge of trends within the ITAM/ITAD industry
Qualification
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Required
Candidates must have a strong background and knowledge of strategic account management, sales process and solution selling.
Minimum of 5 years of direct account management and/or business development experience in a services-based industry or equivalent.
Must have the ability to identify customer needs and translate customer needs into solution requirements.
Have the ability to influence and negotiate through proven sales skills and needs identification by aligning unique insights to key customer priorities.
Must exhibit excellent written, oral and presentation skills.
Encompasses strong interpersonal, planning, analytical skills and business acumen for effective decision-making.
Candidates should be able to make business decisions and think in broad terms, considering the impact to the entire company.
Ability to team effectively at all levels of IRM and customer personnel (to include C-level) on a wide range of topics and issues.
Experience in matrix organizations.
General working knowledge of the ITAD industry.
Strong understanding or ability to create acumen for the entire Iron Mountain ALM suite of services.
Experience working with large global enterprise accounts; preferably in a sales or account management focus.
Ability to continuously develop net new contacts in enterprise accounts and expand existing relationships.
Ability to develop, maintain and present to senior-level management within their customer base.
Company
Crozier Fine Arts
Crozier Fine Arts is a logistics company.
501-1,000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2015-10-14Acquired· undefined
Leadership Team
Isabel Maria Machado
Senior Business Partner, Sales Operations
Company data provided by crunchbase
