ELOKON Group · 1 day ago
Enterprise Account Manager
United States
Full-time
Remote
Mid, Senior Level
5+ years exp
Maximize your interview chancesAppliances Electrical and Electronics Manufacturing
No H1B
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Responsibilities
Be the primary point of contact for a robust portfolio of assigned enterprise customers and own the interface from contract signature onwards (ongoing account management, and long-term retention/growth of the relationship and revenue) with emphasis on:
Delivering impeccable customer service, including efficient acknowledgement and resolution of issues.
Building relationships to identify requirements and manage expectations.
Collecting, communicating, and championing customer feedback internally to influence and steer programmatic and technical development required to maintain and grow enterprise business.
Retaining and growing the value of accounts.
As an owner of assigned accounts, identify and successfully manage requirements and risks to realize forecasted revenue on or ahead of schedule.
Use internal company tools, systems (e.g. Salesforce, Teams, ZoomInfo, Salesviewer) and resources to verify and document discovery meetings with clients that accurately records opportunity details e.g. budget, authority, needs, timeline (BANT).
Execute strategic engagement campaigns for existing and prospective clients using internal company tools, systems, and Salesforce CRM resources.
Participate and present in internal sales meetings.
Participate in knowledge-sharing to enhance sales team expertise.
Create and deliver remote and in person product demonstrations to clients.
Drafting, presenting, and submitting proposals, for client requests focusing on clients’ requirements and product functionality of ELOKON suite of products.
Maintain sales demo resources, tools, and process flows.
Qualification
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Required
Minimum of 5 years of experience in managing enterprise accounts in industries such as Manufacturing, Warehousing and Distribution or OEM material handling equipment/telemetry systems inclusive of SaaS.
Must have strong technical sales, customer facing and presentation skills.
Must be able to quickly build credibility amongst team members, and existing clients.
Meeting and event planning experience strongly desired.
Strong project scoping & estimation skills.
Skilled in recognizing client needs to demonstrate the right solutions and appropriately align client expectations with product capabilities.
3+ years CRM experience (Salesforce experience is an advantage).
Excellent verbal and written communication skills.
Ability to work independently (self-starter) and within international team environment.
Strong strategic thinking and analytical skills, with the ability to translate data into actionable plans.
Excellent communication and interpersonal skills, with a track record of building and maintaining strong relationships with key stakeholders.
Must be proficient with MS Office products.
Strong time management and ability to prioritize.
Must be legally authorized to work in the US.
Will work out of their home office.
Must be able to travel up to 60% as the position requires.
Should hold a valid passport.
Preferred
Bachelor’s Degree in a related field such as Business or Engineering
Benefits
Medical, Dental, Vision, Life etc.
Paid holiday and vacation time.
401(k) program with employer matching.
Company
ELOKON Group
ELOKON is an international leader in providing cutting-edge solutions for forklift fleet management, forklift safety, proximity detection, and digital document management to the material handling industry.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Alexander Glasmacher
CEO
Company data provided by crunchbase
