69 applicants

Company

OpenTable · 2 hours ago

Enterprise Account Manager

Remote, USA

Full-time

Remote

Mid, Senior Level

$70K/yr - $78K/yr

5+ years exp

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HospitalityInternet

H1B Sponsor Likely

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Responsibilities

Build strong relationships with restaurant groups and strategic accounts, acting as a trusted advisor.

Serve as a liaison between clients and internal departments to address and resolve issues.

Lead client retention efforts, overcoming objections and ensuring customer satisfaction.

Deliver tailored product and service presentations, both in-person and online.

Educate clients on industry trends and provide innovative business insights.

Provide data and reports to help clients optimize their operations.

Meet and exceed retention and revenue goals on a monthly and quarterly basis.

Conduct timely follow-ups to ensure satisfaction and continuous engagement.

Maintain detailed knowledge of OpenTable solutions and document client communications.

Share market feedback with Product and Marketing teams to influence future developments.

Collaborate with Enterprise Account Executives and Inside Sales Representatives as needed.

Travel 30–50%, depending on location, to engage with clients.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Restaurant managementAccount managementConsultative sellingData-driven decision-makingCRM solutionsSalesforceOpenTable software

Required

5+ years of experience in restaurant management or account management (F&B Management experience within a hospitality group is preferred)

Proven expertise in consultative selling/account management and a deep understanding of restaurant operations

Ability to challenge and reframe clients’ perspectives to drive meaningful outcomes

Strong aptitude for data-driven decision-making and providing actionable insights

Exceptional organizational, time management, and cross-departmental collaboration skills

Thrives in unstructured, entrepreneurial environments

Preferred

Experience with CRM solutions like Salesforce

Familiarity with OpenTable software and/or restaurant table management software

Benefits

Generous paid vacation

Day off on your birthday

Company-matched retirement plans

Company-wide week off each year

Work from (almost) anywhere policy

Health, dental, and vision insurance plans

Flexible Spending Accounts

Headspace Subscription

Company-paid therapy sessions through SpringHealth

Paid Volunteer Time

Universal Paid Parental Leave

Company

OpenTable

Glassdoor

3.7

OpenTable operates as an online restaurant booking service that enables guests to discover and book tables. It is a sub-organization of Booking Holdings.

Founded in 1998

San Francisco, California, USA

1,001-5,000 employees

http://opentable.com

H1B Sponsorship

OpenTable has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (9)

2022 (22)

2021 (4)

2020 (24)