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Talentify.io · 2 days ago
Enterprise Customer Success Manager
United States
Full-time
Remote
Senior Level
$160K/yr - $160K/yr
7+ years exp
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Responsibilities
Develop and manage strategic customer relationships with enterprise accounts
Lead the onboarding process for new accounts and clinicians
Proactively identify and address customer needs to drive satisfaction and engagement
Collaborate with internal teams to develop and deliver strategic programs for customer growth
Communicate value to clients using data to drive expansion and retention opportunities
Qualification
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Required
Minimum of 7+ years of experience in enterprise-level sales and/or customer success in genomics and/or biotechnology
Bachelor's degree in relevant concentration preferred
Strong experience in field sales or account management
Exceptional communication skills tailored to diverse audiences
Passion for coaching and mentoring others
Preferred
Experience in genomics and/or biotechnology industry
Experience managing complex, technical projects
Benefits
Company-paid health/vision/dental benefits
Equity options
Company-sponsored meals and snacks
Company
Talentify.io
Talentify.io exist to conceive and develop solutions that enable organizational leaders to cultivate a great work environment.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$0.5MKey Investors
Cielo Talent
2018-01-11Corporate Round· Undisclosed
2015-05-05Pre Seed· $0.5M
Leadership Team
Othamar Gama Filho
Co-Founder & CEO
Company data provided by crunchbase
