157 applicants

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Company

Original Job Post

Five9 · 1 week ago

Enterprise Sales Account Director

United States

Full-time

Remote

Director

$75K/yr - $146K/yr

12+ years exp

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Call CenterCustomer Service

H1B Sponsorship

Growth Opportunities

Insider Connection @Five9

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Establish early credibility and cultivate strong relationships with existing customers to understand their business needs and challenges

Collaborate with the Five9 team to develop a comprehensive sales strategy. Utilizing the wide range of talent that Five9 brings to the marketplace

Identify growth opportunities that the customer would benefit by taking advantage of, uncover other divisions within your customer's organization, and develop tailored approaches to capitalize on them

Proactively identify opportunities to upsell additional Five9 products or services to existing customers

Develop and present compelling proposals that showcase the value of expanding their engagement with Five9

Stay informed about industry trends, market dynamics, and competitor activities

Create and drive revenue within a specified region or list of named accounts

Generate business opportunities through professional networking and cold-calling

Drive brand awareness, campaigns, and lead generation via networking, associations, etc

Meet and exceed all quarterly and annual sales quotas

Own the sales cycle from lead generation to closure

Develop business plan and present the business plan during quarterly review sessions

Maintain account and opportunity forecasting within our internal forecasting system (SFDC)

Self-generate leads from a personal connection, referral partners, and regional networking events

Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience

Qualification

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SalesCCaaSSaaSC-level sellingSales excellenceSales closerBusiness acumenProblem-solvingIndependenceTeamworkAdaptabilityProfessionalism

Required

Minimum of 12 years of successful experience in sales, with a track record of exceeding targets. Preferably in the CCaaS and/or SaaS with agent count of 100 - 3,000>

Be able to work independently and as part of a team in a fast pace, rapid change environment

Success selling at the C-level

Documented track record of sales excellence

A proven sales hunter and closer

Superior professional presence and business acumen

This role is fully remote for candidates who reside at least 50 miles away from our San Francisco or San Ramon office locations. For candidates who reside within 50 miles of our San Francisco or San Ramon locations, this role will be Hybrid.

Benefits

Health, dental, and vision coverage

Short & Long-Term Disability

Basic Life Insurance

401k saving plan with employer matching

Access to mental health support platform

Generous employee stock purchase plan

Paid Time Off

Company paid holidays

Paid volunteer hours

12 weeks paid parental leave

Company

Five9

Glassdoor

4.2

Five9 is a cloud-based call center software company that specializes in sales, marketing, and customer service. It is a sub-organization of Five Rivers Solutions.

Founded in 2001

San Ramon, California, USA

1,001-5,000 employees

http://www.five9.com

H1B Sponsorship

Five9 has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (8)

2022 (21)

2021 (16)

2020 (15)