Tier4 Group · 3 hours ago
Epic Analyst, Cardiology (2733612)
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Responsibilities
Assigned areas include but are not limited to: Epic Cupid cardiology and other cardiac solutions.
Optimizes application usage and workflow efficiency by integrating key systems.
Serves as a solution expert for upgrades and services for reported issues or for assigned projects.
Maintains, updates, designs, and develops assigned applications.
Collaborates with operations leaders and end users of the system to design, build, test, train, implement, evaluate, and provide maintenance to assigned applications.
Educates and develops Application Analysts, Application Consultants, and other team members.
Provides superior customer service to our customers and maintains positive relationships with all staff.
Willingness to work in a collaborative, innovative, flexible, and team-oriented environment, while displaying a problem-solving orientation to issues daily.
Troubleshoots identified issues, solves end user problems, enhances, and optimizes applications.
Participates in ongoing support and maintenance of existing systems and applications. Performs after-hours maintenance as required.
Creates and maintains detailed technical documentation for assigned systems.
Provides on-call coverage as deemed appropriate by management.
Evaluates and corrects issues involving configuration of applications.
Participates in Disaster Recovery planning, implementation, and testing.
Qualification
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Required
Bachelor’s Degree is required – no exceptions
Minimum of 5 years of experience required. Prefer 7 or more years of experience in assigned areas.
Must have an active Non-Invasive Epic Cupid certificate.
Excellent verbal and written communication skills are required.
Ability to solve complex problems in a timely manner.
Accurate with good attention to detail.
Ability to work under own initiative / self-motivated.
Experience with information technology optimization.
Dexterity to learn new systems and programs rapidly.
Must have the ability to work nights and weekends as needed to support the business (very low volume).
Preferred
Prefer experience with Syngo Dynamics PACS integration, Cupid/Prelude and/or Ambulatory Epic certifications.
Company
Tier4 Group
Tier4 Group is a women-owned and diversity-certified LGBTBE technology Talent, Professional Services, Advisory, and Information Security firm with a national reach.