SDK Software, Inc. · 1 day ago

Epic Application Analyst

United States

Contract

Remote

Mid Level

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Hiring Manager

Neha Mishra

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Responsibilities

Under the direction of an Application Manager, the Application Analyst performs troubleshooting, maintenance, and optimization of existing software applications.

They design, build, test, and support new applications and modules within their portfolio and/or service line.

The Analyst must achieve in-depth knowledge of the software application and operational workflows, as well as understand the policies, procedures, and constraints of the clinical or business operation supported by the application.

The Analyst works with business owners, vendors, and other ISS team members to evaluate and recommend solutions to complex problems and requests.

Analyst will be focused on complex Decision Tree build for onboarding specialties to our centralized Patient Call Center, build related to implementing new requests, optimization of current workflows, Nova upgrade notes, input as needed for integration projects across the health system, and assisting with high-priority break-fix tickets.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Cadence Decision TreeBreak-fix problem resolutionNova (Epic Upgrade)New DEP Cadence BuildCadence Certification