Medasource · 13 hours ago

Epic Credentialed Trainer (CT)

United States

Contract

Remote

Mid Level

$45/hr - $55/hr

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Responsibilities

Develop and update training materials, including manuals, e-learning modules, and quick reference guides.

Conduct classroom training sessions, webinars, and one-on-one training for new hires and existing staff.

Assess the training needs of various departments and customize training programs accordingly.

Provide ongoing support and troubleshooting assistance to end-users.

Collaborate with the IT and clinical teams to ensure training materials are aligned with system updates and organizational goals.

Monitor and evaluate the effectiveness of training programs through feedback and performance metrics.

Maintain accurate training records and documentation.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Epic AmbulatoryEpic AnesthesiaEpic OpTimeEpic BeaconEpic CupidEpicCare Inpatient ClinDocEpic OrdersHealthy PlanetRadiantCoaching virtuallyManaging prioritiesAnticipating challenges

Required

Prior experience in multiple of the following applications in Epic: Ambulatory, Anesthesia, OpTime, Beacon, Cupid, EpicCare Inpatient ClinDoc & Orders, Healthy Planet, Radiant

Skill in active listening in order to accurately diagnose client issues.

Problem solving and 'can do' attitude

Stay current on EHR changes and communications for system changes and end user training needs

Provides feedback to the EHR team on common themes or issues to better align training tools for end users

Assists in identifying and supporting activities to better support end user experiences by using data and participating in meetings related to the provider and end user proficiency.

Strong customer service skills and ability to coach virtually and provide solutions to complicated learning challenges

Prior working experiences on teams, taking a leadership role when appropriate

Proven ability to manage multiple priorities

Ability to tell when something is wrong or likely to go wrong in order to anticipate challenges

Ability to see patterns and trends and to identify possible solutions and actions