Talent Groups · 8 hours ago
Epic PB Analyst (Tier 1 Support)
United States
Contract
Remote
Entry Level
$35/hr - $40/hr
2+ years exp
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Responsibilities
First level support - must have great support presence on the phone/email/chat
Thoroughly documents all customer issues in the issue tracking system(s) to ensure product and service reliability.
Troubleshoots, identifies and resolves first level support problems.
Qualification
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Required
2-5 years’ experience with most of the professional billing workflows
Great support presence on the phone/email/chat
Ability to thoroughly document all customer issues in the issue tracking system(s)
Ability to troubleshoot, identify and resolve first level support problems
Company
Talent Groups
Talent Groups is a leading provider of IT talent solutions to companies of all sizes across several different industries.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-07-01Acquired
Leadership Team
Matthew James Ripaldi
Chief Executive Officer
Recent News
2024-05-20
Company data provided by crunchbase
