Be an early applicantLess than 25 applicants

Company

EQUITONE USA · 7 hours ago

Equitone Technical Support Engineer (Remote-MST/PST time zone)

Maryville, TN

Full-time

Remote

Mid Level

Maximize your interview chances

Wholesale Building Materials

Insider Connection @EQUITONE USA

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Providing the required level of technical support to projects throughout the customer journey from specification to construction and after sales in the Western half of the US

Building an effective relationship with and to provide the required level of technical support to our local partners (distributors)

Building an effective relationship with major/recommended installers

Educating internal and external stakeholders with providing technical, educational, installation and site training as required

Administrating, implementing, and conducting the Etex EHS and SafeStart requirements and training for Etex Exterior US as a Safety Officer of Exterior US as required

Assisting with maintaining US certifications and assessments

Assisting with technical projects and documentation as well as admin tasks

Administrating and registering claims and complaints in Salesforce and locally as per Exteriors and local claim procedure and management, and assist with the management and assessment of claims and complaints as required

Providing assistance to US Technical Manager as requested or where required

Maintaining a high level of technical knowledge by following internal educational resources

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Construction EngineeringArchitectural drawings interpretationFacade experienceUS construction Code knowledgeMS OfficeAutoCADRevitPublic speakingTeaching skillsSystems thinkingStrategic thinking

Required

Reside in an area that is in the Pacific Time Zone

Able to understand and interpret architectural drawings, shop drawings and technical specifications

Good understanding of the US construction Code and norms and practices (particularly façade)

Thorough command of MS-Office (Excel – Word – PowerPoint)

Comfortable with using Auto CAD

Strong listening, communication, and presenting skills

High level of attention to details and organizational skills

Collaborative team player

Ability to work and deliver results autonomously with minimal or no supervision

Passionate and committed with a positive and can-do attitude

Willing to learn

Comfortable with public speaking, training and presenting

Willing to educate and teach

Ability to plan and organize his/her job and meeting deadlines

Strategic and systems thinking

Preferred

Bachelors degree in Construction/Civil Engineering with additional training or equivalent level of knowledge gained through experience in Construction Architecture with background in a technical organization.

Preferred experience in facade

Would be also beneficial to have worked with Revit