Baked by Melissa · 4 hours ago
ERP Specialist
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Responsibilities
Participate in ERP system setup, configuration, and customization to meet business requirements.
Collaborate with cross-functional teams to align system functionalities with business processes.
Provide hands-on support to end users, answering questions, resolving issues, and offering training to improve system knowledge and usage across the organization.
Monitor and maintain the ERP system, performing regular updates, troubleshooting technical issues, and ensuring optimal performance to support business operations.
Work with business units to understand their processes and identify areas for improvement, leveraging ERP capabilities to optimize workflows and streamline operations.
Develop, customize, and generate ERP reports as requested by management and business units.
Ensure data accuracy and integrity by conducting audits and implementing data validation procedures.
Create and update user guides, technical documentation, and process workflows.
Ensure compliance with data privacy and security policies.
Coordinate the integration of the ERP system with other business applications.
Perform and oversee testing of new modules, upgrades, and functionalities.
Stay informed on ERP trends, best practices, and software updates.
Recommend and implement system enhancements to support organizational growth and efficiency.
Qualification
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Required
Bachelor’s degree in Information Technology, Business Administration, Computer Science, or a related field
Minimum of 3-5 years of experience with ERP systems (preferably Sage X3 in a support or specialist role)
Proficiency in ERP configuration, reporting tools, SQL, and basic database management
Familiarity with business process mapping and systems analysis
Strong analytical and problem-solving skills with the ability to understand complex systems and optimize processes
Excellent communication skills to work effectively with cross-functional teams
Strong time management and organizational skills to manage multiple tasks and projects simultaneously
Company
Baked by Melissa
Baked by Melissa offers a wide variety of bite-size cupcakes, vegan cupcakes, gluten free cupcakes, and macarons.
Funding
Current Stage
Growth StageTotal Funding
$6M2015-07-31Series Unknown· $6M
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