Be an early applicantLess than 25 applicants

Company

KeyBank · 3 hours ago

Executive Assistant I

United States

Full-time

Remote

Entry Level

$60K/yr - $70K/yr

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Responsibilities

Learning and understanding how to use Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Learning Key’s policies and procedures in relation to Workday Expenses, Workday Time, Workday Procurement, Workday HR, CWT/Concur, IDM/ServiceNow requests, and facilities/maintenance requests.

Asking appropriate questions to gain understanding to utilize all technology platforms

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Ability to utilize all technology platforms including Workday Expenses, Workday Time, Workday Procurement, Workday HR, CWT/Concur, IDM/ServiceNow requests, and facilities/maintenance requests

Knows Key’s policies and procedures in relation to expenses, Time, Supply Ordering, Travel, IDM/ServiceNow

Guides and enforces Key’s policies within their respective team

Understands the urgency surrounding travel and making sure we are booking 14 days in advance where possible

Prioritizes staff’s data tool needs in IDM/ServiceNow and makes sure everyone has appropriate access including new hires

Expert in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Key’s Policies and Procedures, and all technology platforms

Guides and enforces Key’s policies within their respective team

Trusted advisor and subject matter expert for other administrative staff as well as their team to problem solve and find appropriate answers for issues that arise with the technology platforms

Can provide training for staff when needed on any of the technology platforms

Proactive in any new development with the technology platforms and looks for ways to streamline processes where it is appropriate

Facilitate Know your Customer (KYC) process including RSQ, MCA, Beneficial Ownership, Dealink

Communication – Verbal & Written

Resourcefulness

Ownership (focus on work quality and completeness)

Occasionally speaks-up on issues during in-person/email conversations

Learning the team dynamic and overall structure of KBCM to communicate to the correct group/employee

Asks appropriate questions to properly provide quality work

Develops and leverages relationships with peers in product/industry groups

Keeps Segment Head/LOB team up to date on progress and timing of expenses, travel, meetings

Demonstrated ability to make contributions to drafting memos, emails etc.

Demonstrated ability to execute all formatting standards efficiently

Creates client ready materials needing minimal revision (i.e., itineraries, logistics, invitations etc.)

Good rapport and positive attitude with their team as well as the other administrative staff

Effectively and decisively communicates on assignments to limit the need for multiple interactions with segment head and/or staff

Professional liaison that facilitates information flow, using clear and fact-based communication

Anticipates deliverables for upcoming milestones and is prepared with information without being asked

Takes assignments through to completion with limited supervision or guidance

Understands drivers behind prioritizing assignments

Can balance multiple assignments while exceeding timing and quality expectations

Understands how to engage appropriate product partners without prompting

Trusted to interact, at the appropriate level, with current clients, prospects, as well as internal employees

Good rapport and positive attitude with their team as well as the other administrative staff

Demonstrates creativity in developing unique and professional presentations

Displays professionalism and expertise in written and electronic communications

Team player – can work with all team members as well as administrative staff to complete tasks

Professionalism – sets a good example (i.e., attire, etiquette, punctuality)

Asks appropriate questions to properly provide quality work

Learning the needs and deadlines of the team

Team player – can work with all team members as well as administrative staff to complete tasks

Professionalism – sets a good example (i.e., attire, etiquette, punctuality)

Positive and constructive attitude

Approachable and always willing to help anyone when the need arises

Stays positive even when faced with adversity in an assignment

Team player – can work with all team members as well as administrative staff to complete tasks

Accountability - When issues/conflicts arise, knows how to research to solve the problem and understands when to escalate as appropriate

Holds themselves to a higher standard when completing their assignments

Handles confidential information and understands the importance of maintaining discretion

Professionalism – sets a good example (i.e., attire, etiquette, punctuality and responsiveness)

Positive and constructive attitude

Approachable and always willing to help anyone when the need arises

Stays positive even when faced with adversity in an assignment

Displays an appropriate urgency when completing assignments

Understands drivers behind prioritizing assignments

Completes all tasks in an efficient manner

Communicates timing of deliverables to the team or segment head

Seeks opportunities to remain productive during “down time”

Demonstrates effective teamwork with junior staff (i.e., sharing best practices and resources)

Anticipates deliverables for upcoming milestones and is prepared with information without being asked

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Microsoft Office SuiteWorkday ExpensesWorkday TimeWorkday ProcurementWorkday HRCWT/ConcurIDM/ServiceNowKey's PoliciesClient Relations

Required