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Company

Original Job Post

Tufts Medicine · 2 days ago

Executive Director, Surgical Services

Boston, MA

Full-time

Onsite

Director

7+ years exp

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Responsibilities

Plays a lead role in and collaborates with Medical Staff Leadership for the development of the annual business plan for the Service Line that will foster the achievement of established goals for market share, budget, revenue and patient visits.

Oversees outpatient clinics for Surgery, Otolaryngology and Urology and ensures seamless operations in the ambulatory setting

Serves as an effective liaison with Medical Staff Leadership and key management and staff throughout the Medical Center system, to foster collaborative efforts for the most efficient integration and utilization of resources for the achievement of the Service Line goals.

Collaborates with department leadership to ensure efficient business operations at physician practice offices and the smooth integration with hospital business operations, to effectively support the achievement of the Service Line business plan.

Develops, recommends, and administers physician’s financial incentive programs to foster continual improvements in meeting established goals.

Maintains an accurate sense of the market, identifies under-served needs, and suggests, researches and recommends corresponding viable Service Line Services programs, expansion opportunities, etc.

Collaborates with External Affairs to develop and carry out marketing and/or public relations programs to enhance the Medical Center’s image within relevant healthcare communities as a surgical services provider of choice.

Working in collaboration with medical staff leadership, identifies and utilizes appropriate statistical measures, and ensures or produces meaningful reports that enable medical leadership to make clinical process decisions, and monitor and continually improve clinical processes.

Develops and utilizes appropriate statistical and financial performance measures and produces meaningful reports that enable management to make good operational decisions and monitor and continually improve performance.

Develops and administers programs to foster a high level of patient/customer satisfaction.

Oversees the finances of the Service Lines, to help develop appropriate revenue and budgetary goals and to ensure that the goals are met.

Provides budgeting and cost containment management for capital expenditures, operational expenses, etc.

Works with the Medical and hospital leadership to develop programs consistent with organization’s mission statement.

Develops and implements strategies to position the Service Line to be competitive in a managed care environment.

Serves as representative of the Service Lines at community functions, educational seminars and professional meetings.

Manages all operational facets of the Service Line services programs including procurement of equipment, the licensing requirements, clinical research trials, etc.

Ensures the efficient utilization and development of personnel resources through programs for effective selection, training and development, and morale.

Coordinates and monitors the Quality Improvement programs for the Service Line.

Assures compliance with all accreditation and regulatory agencies including JCAHO standards, through documentation consistent with scoring guidelines.

Advocates the mission, philosophy and core values of the service line ensuring consistency with the hospital’s mission statement.

Maintains collaborative, team relationships with peers and colleagues in order to effectively contribute to the working groups achievement of goals, and to help foster a positive work environment.

Hires, motivates, and supervises personnel.

Identifies and recommends appropriate performance metrics and benchmarks.

Analyzes trends impacting volume at both the in-patient and outpatient level and makes recommendations to foster the programs’ continued success.

Develops and implements marketing plans to promote programs to other facilities.

Ensures efficient, appropriate facilities, support services such as information services, equipment maintenance, etc.

Qualification

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Healthcare Industry KnowledgeLeadershipAdministrative RolesMatrixed Academic Medical CenterProblem-Solving