The Y (YMCA) · 2 days ago
Executive Director
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Health Care
Insider Connection @The Y (YMCA)
Responsibilities
Promote(s) and represent(s) the mission and values of the YMCA. Participate as a member of the association staff team and contribute to a consistent YMCA image.
Performs daily walk-through inspections to ensure that all areas of the Branch are clean, neat, organized, and like new.
Analyzes Net Promoter Scores to ensure the best member experience is delivered.
Manages budgets, forecasts revenue and expenses for each department monthly/quarterly/annually.
Manages supplies, payroll, cost of goods, and expenses for each department monthly/quarterly/annually.
Cultivates an engaged advisory board and connects members to the mission and purpose of the YMCA culminating in their commitment to volunteerism and financial support (fundraising).
Implements effective fund-raising strategies to attain objectives. Build volunteer and community resources and support the YMCA.
Meets one-on-one weekly with each Department Managers/Leaders to ensure KPI’s are followed, and the departments are meeting and exceeding budgetary goals.
Mentors (and motivates) Department Managers/Leaders to ensure continuous growth through training, developing, direction, assessing performance, and providing feedback.
Provides effective individual performance evaluations and recognition programs and awards.
Creates and sustains an environment that values all people for their unique talents. Takes an active role in promoting and leveraging practices that support diversity, inclusion, global engagement, and cultural competence.
Build(s) community resources through the cultivation and development of relationships. Actively engage members, volunteers, and community leaders in the Y mission. Authorizes new hires, promotions, employee status changes, and terminations with the Department Leaders.
Promotes and sustains an environment where Safety and Child Protection are at the highest priority and has zero tolerance for non-compliance.
Develops positive, collaborative relationships with school administration, parent-teacher organizations, outside vendor staff and GPY staff including Association Office support staff.
Works with facility team to keep facility and grounds clean, safe and functional.
Performs other related duties as assigned.
Qualification
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Required
Bachelor’s Degree or Equivalent; Master’s Degree preferred.
Current or past Executive Director experience preferred.
5+ years’ experience in fitness, retail, recreation management or hospitality industries.
5+ years’ experience in managing 150+ team members.
Experience providing high-end member service and managing member concerns.
Track record of success in a performance-driven work environment.
Excellent interviewing skills.