92 applicants

Company

Altera Digital Health · 1 day ago

Expert Systems Engineer (Citrix) - Remote

Remote - US

Full-time

Remote

Senior Level

$99K/yr - $117K/yr

7+ years exp

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Software Development

H1B Sponsor Likely

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Responsibilities

Implement and support enterprise-level Citrix environments

Install, configure, and maintain Citrix servers and ADCs and related systems

Identify opportunities to standardize, enhance, and automate existing processes

Investigate, troubleshoot, and resolve incidents and problems with Citrix and related systems

Serve as third level escalation for Citrix support and troubleshooting

Engage in technical problem solving across multiple technologies

Performs other duties and special projects as assigned

Participate in on-call 24X7 support

Coach, and mentor junior team members and provide leadership

Complete root cause analysis and problem management and share with team members to improve team processes

Knowledge transfer with other team members to improve overall team education level

Take ownership of assigned task(s) and provide project updates

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Citrix VirtualizationCVADCitrix NetScaler/ADCCitrix certificationsStoreFrontCitrix Provisioning ServicesMachine Creation ServicesCitrix CloudCitrix in AzureMicrosoft Azure CloudITSM toolsServiceNowProblem managementTechnical problem solving

Required

Bachelor's degree in Computer Science, management information systems, or related field, or equivalent experience required.

7 years of experience as Citrix Virtualization engineer/administration with responsibilities including, assessments, planning, implementation and upgrades/migrations in large environments with over 2000 users. Preferably in a healthcare environment

Experience configuring and managing Citrix technologies, including CVAD (Citrix Virtual Apps and Desktops 1912 or later), Citrix NetScaler/ADC, StoreFront, Citrix Provisioning Services (PVS) and Machine Creation Services (MCS), Citrix Cloud, Citrix in Azure, and other Citrix technologies

Team Player with proven communication, organizational, and strong interpersonal skills

Self-motivated, with keen attention to detail and excellent judgment skills

Must have excellent writing and communication skills

Ability to prioritize and drive to results with a high emphasis on quality

Possess a detailed understanding of architectural dependencies of Citrix technologies

Must have the ability to identify and instill industry best practices

Ability to translate complex technical information into understandable business language

Experience in Microsoft Azure Cloud.

Experience with ITSM tools such as ServiceNow.

Preferred

One of the following Citrix certifications is preferred but not required: Citrix Certified Enterprise Engineer (CCEE), Citrix Certified Professional - Virtualization (CCP-V); Citrix Certified Expert -Virtualization (CCE-V); Citrix Certified Professional - Networking (CCP-N)

Company

Altera Digital Health

Healthcare IT should work for clinicians, not against them.

5,001-10,000 employees

http://www.alterahealth.com

H1B Sponsorship

Altera Digital Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (7)

2022 (12)